Oak Stock Reviews (%countItem)
Oak Stock Rating
Address: 11923 NE Sumner St ste 852720, Portland, Oregon, United States, 97250
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Hello,
The Oakstock company was having a sale during black Friday and I purchased a blood pressure watch. However, after reviewing more I realized that it is not really medically approved and I emailed them asking for them not to deliver it. This is a policy they have on their website, they state that if you email them within the first two days of ordering they will cancel your order. I emailed them but they did not respond. I then followed up with one email which they did not respond to. The product arrived and I have been trying to return it but then I do not think they will reply to the email. This I have concluded because it is the same email I used to ask for an order cancel which they never looked at. I just need to return the product and get my money back.
Hi ***,
We are very sorry to have only responded to your message by now. We stopped updating on your inquiry because one of our rep wrongly marked your case as being resolved due to our support team receiving a huge amount of emails in the past few weeks because a product on our store is currently going viral on social media.
A refund the amount of your original payment will be credited shortly and you may keep the item delivered to you.
Again, we apologize for the late response. Let me know if you have any other questions or concerns. Thank you for stopping by Oak Stock.
Regards,
Beatrice
theoakstock.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely