O'Neill's Wheels

Mr *** first vehicle, was, indeed charged late fees when payments were late on the first accountMr*** had been informed, verbally and in writing, of late fees owingThe first example I came across, near the top of the file pile, was a letter dated October 1, informing ***
that there was an unpaid late fee of $owing, an NSF fee of $owing, and the payment of $was owing for a total of $364.35. On 10/*** paid $everything EXCEPT the late fee he was notified of , verbally and in writingI don't have a scanner, but upon request will send redacted copies of our written correspondences, notes made during the sparse returned phone calls, and the Washington Retail Installment Contract. No scam hereWhen account is for the majority of it's life, paid to weeks late, I'm sure the final payoff could wind up as a surprise to the consumerI have personally spoken with mr*** about his ability to store his vehicle and save the late fee if he was going to be late I'm sorry that after all this time and all the compassion we've shown, that 'scam' would be how he thinks of us