O T Auto Repair Reviews (2)
O T Auto Repair Rating
Address: 8401 West Chicago, Detroit, Michigan, United States, 48204
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www.rsvpofmemphis.com
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Thank you for your concern and efforts in this small matterThis is really a matter of principal and not great monetary lossAs of today, I have not been contacted by anyone from that particularMcDonald's franchise or the Corporation. I am not satisfied with
the regional store’s management or Corporate policies in effect. Many excuses could be cited; busy, had to cook more, order fell thru the cracks, etc. however, I took time to address the situation via the web site on the receipt. I expected the Corporation would use this to monitor these incidents to keep a good customer relation and image of their company. It should not be unreasonable to ask for a refund for a food order I never received at all.Once again Thank you, and have a good day.John ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
John [redacted] Please take notice: there is a bit of a mix-up here as to who the MESSAGE FROM BUSINESS is really from. The response you have sent me is NOT from McDonalds, but a reply from me to the additional information you requested from me. You asked if I heard from the company, and if I was satisfied. The text in the box Headed MESSAGE FROM BUSINESS is actually the follow-up and answer and explanation to your email request from me and signed with MY NAME, thank you John [redacted]