Scam company, ordered on the 17/02/24 supplement valued at $120.95US order number 53843 never been shipped and despite 3 emails to customer support no one has replied.
AVOID LIKE THE COVID! Website shows products in stock that are not, then you have to fight with them via multiple phone calls and emails to get your refund which takes AT LEAST 30 days.. SCAMMERS.
Orders Health concerns astra essence ( NOT SAID TO BE BACK ORDERED ON SITE )
I ordered 2 bottles of the Health Concerns Astra Essence on March 18 . My CC was charged straight away and I was told that I’d be notified when it shipped .
I heard nothing for weeks and when I wrote asking what was happening , the customer service person told me that it was” back ordered “ and “not available in Canada ( ?) um why would I have ordered it if I’d known it was BACKORDERED !
I was told to be patient in a rather combative manner .
But I am fed up . I still have heard nothing , it’s obviously not shipped and I am wanting my money refunded
I heard nothing for weeks and when I wrote asking what was happening , the customer service person told me that it was” back ordered “ and “not available in Canada ( ?) um why would I have ordered it if I’d known it was BACKORDERED !
I was told to be patient in a rather combative manner .
But I am fed up . I still have heard nothing , it’s obviously not shipped and I am wanting my money refunded