In July 2014, I requested a quote for an inspection from a competive company of Chimney Sweeps West in which the internet price for said inspection was reasonable. Due to having no phone, they did not ever contact me from the email I provided or spouses cell phone which was a long distance number (their loss). In September, I requested quotes from about six other sweeps for inspection and sweep, one of which was from the same competitor in which their internet price had doubled this time. I received only two replies via email, and since Chimney Sweeps West replied first, I accepted their business. The company is Veteran friendly which is a plus in my book. After receiving a quote for needed repairs, I waited a week to request a second appointment. They were quick to respond, due to a cancelled appointment. The contractors that came out are also veterans, and they were very professional, knowledgable, and quick with the repairs. Thank you for your professionalism and expert repairs.
In July 2014, I requested a quote for an inspection from a competive company of Chimney Sweeps West in which the internet price for said inspection was reasonable. Due to having no phone, they did not ever contact me from the email I provided or spouses cell phone which was a long distance number (their loss). In September, I requested quotes from about six other sweeps for inspection and sweep, one of which was from the same competitor in which their internet price had doubled this time. I received only two replies via email, and since Chimney Sweeps West replied first, I accepted their business. The company is Veteran friendly which is a plus in my book. After receiving a quote for needed repairs, I waited a week to request a second appointment. They were quick to respond, due to a cancelled appointment. The contractors that came out are also veterans, and they were very professional, knowledgable, and quick with the repairs. Thank you for your professionalism and expert repairs.