Nu U Medspa

Review: Continues to send me spam email even after removing myself from their mailing list.Desired Settlement: They stop emailing me

Review: Hello. I attended a concert at this venue last night and paid for several drinks in cash. After realizing I was running low, I switched to a credit card tab. I ordered three bud lights for friends, three waters for myself and a friend, a whiskey ginger ale, and two shots of Patron. When I received the bill, the bartenders charged me for FIVE Patron shots. That's at least $14 x 3 or $42 more than I should have been charged. I made a comment to the bartender when I got the bill but she ran away. There was loud music on and it was 3:00 AM, so I had to get home, both making it undesirable and really impossible to argue. I called the bar today to offer a settlement of paying for what I actually bought, or roughly $100, but the [redacted] was rude and told me that because I signed for it and didn't start a fight last night, I am out of luck. I plan on disputing the charge but this sort of practice is tantamount to theft.Desired Settlement: I was charged for about $165. I would happily pay them $100 for the drinks that I bought and consumed.

Consumer

Response:

At this time, I have not been contacted by B.B. King Blues Club and Grill regarding complaint ID [redacted].

Sincerely,

Review: They asked me to give them my credit card but said they would not charge until the end of the night because I told them I was going to pay the bill in cash.

I paid the bill in cash including tip to the waiter Baron Dillon.

The next day my credit card was charged even though I paid this bill in full

My back reversed the charge and I filed a dispute. I called BBKings & was informed that the charge would fall of in a day or two.

Now a month later my bank emailed me that BBKings sent them a signed credit card bill & sent me a copy of it and it was a fraudulent signature. Now because I can't find my paid receipt, BBKings is reversing the charge and I now have paid them twice totaling $250.22.

I was robbed of $125.11Desired Settlement: to be refunded $125.11 which I paid in cash.

Business

Response:

We spoke to [redacted] on the phone initially. Since there was a signature on the receipt, we had let the complaint go through the credit card company. I did reach out to her via phone personally last week as well. I will also email [redacted] and attempt to rectify this in-house in order to make our guest happy.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and will see if in fact they call me to rectify this situation. I will contact Revdex.com if and when the business calls me and a resolution is met.

Sincerely,