NPS Market Square

We are very sorry that the TV didn't work as advertised Sometimes this happens when we ship fragile items like flat screen televisions We offered a full refund, so we don't understand how this was unacceptable The customer wanted to name his own price by stating he would pay
"what we paid" Any reputable retail business you have a product problem with will let you return your defective product for a full refund and that is what we did We only offered a partial refund of $because the customer insisted on keeping the TV and paying what HE wanted Sorry, we couldn't satisfy the customer's demands