Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me AND, I thank the Revdex.com for its assistance We were able to clear up the response issue and I believe I will have a positive relationship with the company as a result Their representative, ***, was responsive, accommodating and professional I now have a favorable opinion of Novion Inc Sincerely, [redacted]
[redacted] , We promised to refund you the restocking fee and we would be more than willing to do so however, you started a chargeback case against the transactionMeaning, the remaining balance is currently frozen while the banks give themselves up to days to review the disputed amountWe appreciate your patienceRegards, ------------- Customer Support [redacted]
Thank you for the quick response you gave once Revdex.com was involvedI appreciate you doing the correct thing with this product complaint
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me AND, I thank the Revdex.com for its assistance We were able to clear up the response issue and I believe I will have a positive relationship with the company as a result Their representative, ***, was responsive, accommodating and professional I now have a favorable opinion of Novion Inc Sincerely, [redacted]
[redacted] , We promised to refund you the restocking fee and we would be more than willing to do so however, you started a chargeback case against the transactionMeaning, the remaining balance is currently frozen while the banks give themselves up to days to review the disputed amountWe appreciate your patienceRegards, ------------- Customer Support [redacted]