Nova Exteriors

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Nova Exteriors has finally finished the repairs to the damage that their prior work causedI am not "happy" with this company and will not use or promote them for fear of their terrible work quality control and their disorganized customer service Regards, [redacted]

[redacted] novaexteriors.com 7:AM (hours ago) tome Mr [redacted] , Nova Exteriors has gone out to the house and identified the problem with the customers newly installed shower We have presented two possible solutions and are waiting (for over a week)to hear back from the home owner Once a decision has been made, Nova Exteriors is prepared to go out and complete the repair Thanks, [redacted] ***

MrDennis, Good afternoonWe received the recent complaint from Mrs [redacted] As a practice, we like to meet with all decision makers when presenting our products and servicesHer gender or decision making capabilities were never in questionWe would be more than happy to resolve the issue, as requested by the consumer, by written letter and email.Thank you for bringing the matter to our attention, [redacted] NOVA Exteriors, Inc

To Revdex.com and Ms [redacted] :NOVA Exteriors takes a lot of pride in taking care of our customers We work very hard to maintain very strong ratings with all agencies including the Revdex.com After nearly years of working, I believe our track record is proof on how hard we are willing to work Since Ms [redacted] 's complaint has been issued, we have made contact with her directly and have schedule to be out to her home to complete the remaining portion of her project on 12/15/ We believe that we have found a remedy that will allow us to address the challenge in completing her project If there is anything further, or if any items have been missed, please feel free to correspond We will do all that we can to ensure customer satisfactionSincerely, [redacted] Owner and President