To Whom It May Concern,Mr [redacted] applied for an apartment with Notch on 3/30/and cancelled days later, after the allowed timeframe to receive a refundIt is our company policy to not refund this fee more than days after the application is submitted which is listed in our online applicationShortly after, when Mr [redacted] expressed concern with the amenity fee, the Property Manager offered to return $– which he refusedAdditionally, Mr [redacted] expressed concern that he was not notified of the charges stating we had the incorrect email on fileThe Leasing team sent all correspondence to him via the email he included in the application he'd completed online and well as the address he'd indicated on his guest card complete in-office.Feel free to reach out to the office with any questions at ###-###-#### or [redacted] .Thank you, Natahcia S [redacted] Property Manager
To Whom It May Concern,Mr [redacted] applied for an apartment with Notch on 3/30/and cancelled days later, after the allowed timeframe to receive a refundIt is our company policy to not refund this fee more than days after the application is submitted which is listed in our online applicationShortly after, when Mr [redacted] expressed concern with the amenity fee, the Property Manager offered to return $– which he refusedAdditionally, Mr [redacted] expressed concern that he was not notified of the charges stating we had the incorrect email on fileThe Leasing team sent all correspondence to him via the email he included in the application he'd completed online and well as the address he'd indicated on his guest card complete in-office.Feel free to reach out to the office with any questions at ###-###-#### or [redacted] .Thank you, Natahcia S [redacted] Property Manager