Northwind Associates

Northwind Associates (“Northwind”) is in receipt of the complaint referenced aboveThank you for giving us the opportunity to respond to this matter.We are obligated to send a letter to a consumer with the same name as Ms [redacted] , and were attempting to both confirm her address and her identity to ensure the letter reached the correct personCalls made to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA)We are unsure where Ms [redacted] searched for us to see if we are “scammers”, but wish we had a way to address such misinformation.Ms [redacted] indicates in her complaint that Northwind did not provide any information other than a call back numberWe never spoke with Ms [redacted] to confirm whether we had the correct consumerHowever, we will treat this complaint as a cease and desist and not contact her or anyone else regarding this account.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Authorized Representative ofNorthwind Associates

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Northwind Associates (“Northwind”) is in receipt of the complaint referenced above. Thank you for giving us the opportunity to respond to this matter.We are obligated to send a letter to a consumer with the same name as Ms. [redacted], and were attempting to both confirm her address and her identity to...

ensure the letter reached the correct person. Calls made to obtain or confirm location information are made in conformity with federal law, specifically the Fair Debt Collection Practices Act (FDCPA). We are unsure where Ms. [redacted] searched for us to see if we are “scammers”, but wish we had a way to address such misinformation.Ms. [redacted] indicates in her complaint that Northwind did not provide any information other than a call back number. We never spoke with Ms. [redacted] to confirm whether we had the correct consumer. However, we will treat this complaint as a cease and desist and not contact her or anyone else regarding this account.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Authorized Representative ofNorthwind Associates