Northwest Territorial Mint

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:The statement provided by the business is correct, BUT, they did not respond to the complaint in the time given originallyI hope you can see what they didThey waited until the refund was made before they even acknowledged a complaint had been filedThe truth is that I properly requested a refund and was met with delay after delay after delay while they continued to have my funds in their controlIt took from original order date of late October, around the 27th, until the date given of July 22nd before I could access the funds that I sent them on the original order which was promised to be delivered at the longest, weeks for my productThat is months, 3/of a year they had my money and would not ever give me a truthful answer on anything except the delaysI was continuously given dates as to when product would ship only to delayed by another days for some of their "technical" issues and when that delay was met only to given another reason for another day delayAlways days and always on followed by anotherI was lied to on the original order as far as the time it would take and then only when I pursued an answer as to why the delays, I was met with a pure runaround only causing all of the delaysI have since read many posts on online sites with many, many, many dissatisfied customers who basically had the same problem with NWTM that I did, only mine took way longer that any others I read about.I feel that this company totally misrepresented itself on the ability to satisfy my order and apparently, by what I've read, many othersI think the Revdex.com should give this company a strong look and give it a bad review with punitive measures if possible.Also take note that I am giving an in-depth response to this issue rather than just getting my funds returned and calling it doneI do not want to see anyone else have to go through the same issues that I have dealt with for the last yearSincerely, [redacted] ***

Mr [redacted] check was mailed on May 27,

Mr [redacted] order was voided on 09/02/15; his refund was issued 09/11/

Complaint: [redacted] I am rejecting this response because: I requested a full refund months ago I expect my money back in full!

Mr [redacted] order will ship within the time frame he agreed to when he purchased from NWTMThe latest it will be shippped is 9/8/After that date, if his order has not yet shipped, he will be eligible for a full refundRegards,Amelia

Mr [redacted] order was bought back at the current market price on 08/21/which represented a loss to him for the balance of $1, He was advised of a week time-frame for the refundHis refund check is scheduled to issue the week of 09/21/

Complaint: [redacted] It is wrong and unethic there still advertising like it's everday business hopefully the courts will see through there scam and give the hard working people back there money and punish the unlawful ones thanks [redacted] I am rejecting this response because:Sincerely, [redacted]

Dear [redacted] ,I apologize for the confusion The information I gave you on this Complaint was for a different Order# Mr [redacted] requested his refund on 02/17/ His refund check is scheduled to issue at the week window which is 03/15/16.Mr [redacted] telephoned our office today to clear up the confusion and we discovered our mistake in advising you.Please forward this to Mr [redacted] with our apologies.Maura

Complaint: [redacted] I am rejecting this response because: So I purchased something and got the run around for months and they gave me my money back only after multiple phone calls and lies Every deadline was missed and they are running a scam Thank you for the refund of my money They should be shut down as a fraudulent business I will never do business with them agaiSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I cancelled this order and should have been refunded well before the lawsuits and bancrupcy court I feel that they intentially drug thier feet knowing that their troubles were ahead

Complaint: [redacted] I am rejecting this response because: This only addresses the order for $3,(which should have been refunded)It does not address the order for $3,which NWTM claims they will refundI fail to see how the second order can (supposedly) arrive before the first order is satisfiedMaybe NWTM has an explanation for this too because I'm at a loss as I have never done business like this in the past - and to be sure, I will never do business like this in the future.Sincerely, [redacted]

Mr [redacted] ' order # [redacted] was bought back on 01/12/(PO#***) and refunded to his Credit Card on 01/15/2016; Transaction # [redacted] There is nothing further for NWTM to do in this regard Maura

Complaint: [redacted] I am rejecting this response because I asked for the refund in the middle of January and they failed to send me the refundThey stalled and put me off so many times and now I'm suppose to wait and possibly lose my money? That money should have been sent long before they declared bankruptcyThey are still taking orders so I feel I should get my refund or the very least the silver I ordered in the first place

Mr [redacted] requested a refund on this order on 11/03/ Mr [redacted] refund check # [redacted] in the amount of Nine Thousand Six Hundred Forty-Three ($9,643.96) Dollars & 96/100’s (for all Mr [redacted] remaining orders [redacted] ***) was cut and mailed on 11/30/

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me We received a check yesterday, Friday, Jan 15th, we now how it will clear Sincerely, [redacted]

Order was shipped Jan – UPS Tracking [redacted] - scheduled by UPS for delivery Monday 1/11/– end of day

Dear [redacted] , Mr [redacted] Order # [redacted] is scheduled to ship on 02/29/ We will amend our response to this complaint when tracking information is available and again when delivery is confirmed Maura

Mr [redacted] placed an order on our website (nwtmint.com)Before he checked out, he was told multiple times what the shipment window wasAdditionally, he would have had to agree to our terms and services before he could have checked outI'm sorry that Mr [redacted] chose to ignore the information that was presented to him during the order processIf Mr [redacted] does not receive his silver within our contract terms, he will be eligible for a full refundAt any time he may cancel his order, but then he will be responsible for a liquidation fee and any market lossRegards,Amelia

Mr [redacted] order will ship this weekWhen the delivery truck picks up his product from our facility, he will receive an email with his tracking number.Regards,Amelia