Northeastern Log Homes

The service provided was billed accordingly for a total of hours (plus parts) not hoursHe was also, after his concerns were addressed given a discount, totaling the bill to which customer has not paidHis wife was present when work was performed and signed the service work order "above work completed and accepted"Still after Mr [redacted] called we reminded him he was on cash basis and he has not made an attempt to pay the billHe states plumber did not install shower head we also offered to send supervisor back and he refusedNo initial complaints were made about water on sheet rock or wet carpetingI am the business manager and have attempted to be reasonable with Mr [redacted] and he has not cooperatedThe owner has tasked me with position, but is fully aware of Mr [redacted] 's concerns and is in agreement with given discount