NJ Sekela

8 months waiting for a simple federal forage cap, nothing special all I asked that it’d be made dark blue. I ordered and PAYED for the cap on September 15th of 2020. It is now may 17th of 2021. Still no cap received, no refund, no communication about the order at all except for 4 months ago and like the others said here all you get is the run around and excuses. It’s 2021 and sekela is still out here raking his customers over the coals as he’s done for decades. Save yourself the headaches buy elsewhere!

I placed an order for a forage cap on February 17, 2018. I have asked for a refund and they initially told me they would research the issue. Well sufficient time has passed and I now get no response Granted it is not that much money but I will never recommend this business to anyone not will I ever even consider ordering from him again!

This guy is a thief ! Takes money ! NEVER sends goods ! If you dare contact him you’re treated as you stole money from him and not he stole from you ! Stay far away !

On July 16th, I placed and paid for an online order for a forage cap. After a few weeks of no communication from NJ Sekela, I inquired about the status of my order, since I needed it for an important event in November.
I received a message saying that they were "working on it". Weeks and months went by, more excuses no forage cap.
For the past several months, they have been giving me one excuse after another.
Really, this is stealing. This company owes me $100. When you take someone's money, promise a product, and never follow through BUT KEEP THE MONEY, this is STEALING. All I would like is to have my refund and forget this company.

7We had already responded to Mr [redacted] concerns less than hours ago, with full intention of whatever resolution he would prefer(the time stamped response can be forwarded as proof)We are investigating whether the package was lost in transit.There was positively no reason for him to involve the Better Business Burea, other than an attempt to publicly embarass meIt has been stated before, that we have competitor, [redacted] who has used the strategy of harassment as a business model, which involves instigating problems between myself and my customersWe have detailed a large portion of what has transpired on the website [redacted] I have found people on facebook, who are directly connected to him, that have explicitly instructed people to file complaints against meThis is a situation where he is trying to use the Better Business Burea as an underhanded weapon, rather than as a ground for moderationMr [redacted] concerns will be addressed and/or resolved within the next hoursAgain, there is positively no reason for him to have opened this file

ON September 13th, Mr [redacted] contracted with me to produce a reproduction of a coat worn by General James Longstreet for the price of $This coat is a completely custom made project, not only made to his large frame, but reflecting something made by ONE general for a particular period of the American Civil WarWe do no commercially offer this coat, and we did not solicit him to commission this from usIt required specialized fabric, and uniquely designed hand embroidered gold insignia.Mr [redacted] asked that he be allowed to pay for this in installmentsWe tried to be flexible with him, and allowed him to pay this down as neededThe first receipt that was issued to him spelled out the agreement, and Mr [redacted] should have provided a copy of his receipts with his complaintHis first payment was on September 13th, 2014, for $200, the second on November 14, the third on January 13, On February 8, he came in for his initial fitting of the garmentThis fitting took three hours, and was made much more complicated by the fact that he brought several people with him, which provided more distraction, and prolonged what could have been achieved in less than 1/hourDespite the fact that all of the payments were not completed, in good faith we began working on his coat.Because of the cost of record keeping, we charge customers for any phone time regarding custom ordersTo circumvent this, Mr [redacted] had one of his "staff officers", [redacted] begin to call us about Mr [redacted] orderWe informed both Mr [redacted] and Mr [redacted] that this was unacceptable, for the sake of clarity, all contact would need to be by emailDespite stating this several times, he continued to have Mr [redacted] contact us on his behalfWe have phone records of these calls to document this activity.On June 27th, he came in, and stated that he was having some family issues would like to cancel his orderI told him that I had to check with people with whom I had made commitments on the hand embroidered insignia, and we had already begun the process with his pattern.He stated that he did not understand why I needed to check with other people.I responded to him by email, that I would be willing to refund the balance of his order, and he would only be responsible for the work that I had completedHe became belligerent, and felt that he should not have to pay for any of it.He stated that he intended to litigate the matter and I contacted my attorney [redacted] ***(see enclosed documentation)In short order, it became apparent, that his desire to cancel was not motivated by a family emergencyDespite committing to a coat from our firm, he began bargain hunting, and placed a simultaneous order with a competitorIt should be noted that the competitor produced garments of such inferiority, that he is being mocked on a page called happy friends.(phtographs enclosed) I would also point out that the competitor's garment had NONE of the costly details that he demanded of us.We are enclosing this pictures so that Mr [redacted] himself can see that his decision to go the cheaper route, has brought him ridicule.Mr [redacted] is in breach of our agreement, and has consistently shown bad faith in any courteousies that we have extended himWhile we stand willing to help him, and provide him with an impressive garment, he is going to need to make good on the balance owed, and schedule a fitting so that we may complete the project

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Although, Mr [redacted] may have a legitimate issue with a business competitor; the only reason I contacted the Revdex.com was because the ordered item was 1 year old.He has explained to me the issue of the dropped third party shipment of my item and has assured me that the item will be shipped shortly.

ON September 13th, 2014 Mr. [redacted] contracted with me to produce a reproduction of a coat worn by General James Longstreet for the price of $885. This coat is a completely custom made project, not only made to his large frame, but reflecting something made by ONE general for a particular period of...

the American Civil War. We do no commercially offer this coat, and we did not solicit him to commission this from us. It required specialized fabric, and uniquely designed hand embroidered gold insignia.Mr. [redacted] asked that he be allowed to pay for this in installments. We tried to be flexible with him, and allowed him to pay this down as needed. The first receipt that was issued to him spelled out the agreement, and Mr. [redacted] should have provided a copy of his receipts with his complaint. His first payment was on September 13th, 2014, for $200, the second on November 14, 2014 the third on January 13, 2015. On February 8, 2015 he came in for his initial fitting of the garment. This fitting took three hours, and was made much more complicated by the fact that he brought several people with him, which provided more distraction, and prolonged what could have been achieved in less than 1/2 hour. Despite the fact that all of the payments were not completed, in good faith we began working on his coat.Because of the cost of record keeping, we charge customers for any phone time regarding custom orders. To circumvent this, Mr. [redacted] had one of his "staff officers", [redacted] begin to call us about Mr. [redacted] order. We informed both Mr. [redacted] and Mr. [redacted] that this was unacceptable, for the sake of clarity, all contact would need to be by email. Despite stating this several times, he continued to have Mr. [redacted] contact us on his behalf. We have phone records of these calls to document this activity.On June 27th, he came in, and stated that he was having some family issues would like to cancel his order. I told him that I had to check with people with whom I had made commitments on the hand embroidered insignia, and we had already begun the process with his pattern.He stated that he did not understand why I needed to check with other people.I responded to him by email, that I would be willing to refund the balance of his order, and he would only be responsible for the work that I had completed. He became belligerent, and felt that he should not have to pay for any of it.He stated that he intended to litigate the matter and I contacted my attorney [redacted]. (see enclosed documentation)In short order, it became apparent, that his desire to cancel was not motivated by a family emergency. Despite committing to a coat from our firm, he began bargain hunting, and placed a simultaneous order with a competitor. It should be noted that the competitor produced garments of such inferiority, that he is being mocked on a page called happy friends.(phtographs enclosed) I would also point out that the competitor's garment had NONE of the costly details that he demanded of us.We are enclosing this pictures so that Mr. [redacted] himself can see that his decision to go the cheaper route, has brought him ridicule.Mr. [redacted] is in breach of our agreement, and has consistently shown bad faith in any courteousies that we have extended him. While we stand willing to help him, and provide him with an impressive garment, he is going to need to make good on the balance owed, and schedule a fitting so that we may complete the project.

7We had already responded to Mr. [redacted] concerns less than 8 hours ago, with full intention of whatever resolution he would prefer. (the time stamped response can be forwarded as proof). We are investigating whether the package was lost in transit.There was positively no reason for him to involve...

the Better Business Burea, other than an attempt to publicly embarass me. It has been stated before, that we have competitor, [redacted] who has used the strategy of harassment as a business model, which involves instigating problems between myself and my customers. We have detailed a large portion of what has transpired on the website[redacted]. I have found people on facebook, who are directly connected to him, that have explicitly instructed people to file complaints against me. This is a situation where he is trying to use the Better Business Burea as an underhanded weapon, rather than as a ground for moderation. Mr. [redacted] concerns will be addressed and/or resolved within the next 24 hours. Again, there is positively no reason for him to have opened this file.