N&J Iron Works Inc.

Revdex.com:
At this time, my...

complaint, ID [redacted] regarding N&J Iron Works Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by N&J Iron Works Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: Installed a railing in the front of the house and 2 railings in the back of the house

The railings looked great, AT FIRST.

When the [redacted] came out ([redacted], I believe) to sell the project. I explained that I did not want to do maintenance for awhile on these, I asked him several times how long they would remain rust free.He assured me that the railings would remain Rust Free for at least 3 to 5 years. After that I would have to paint them, most likely annually.

Well less than a year after installation on 6/*/2013 I saw signs of some rust; within the year they looked like they had been on my house for 8 to 10 years. I called them several times. They told me that due to SANDY they had some problems with Rust issues? What that meant I'm not sure. The railings started to chip at this point I had called to get someone out to my home. The [redacted] was away and not available So on Aug. **, 2014 they finally came out to look at the problem. First it was the two workers and they confided in me that the touch up paint would not do it and that they did not have the right paint on their truck. The [redacted]s Daughter was called. When she spoke to me she was very rude as though she was doing me a favor to sand parts of the railings because; YES there was that much RUST, than they touched up the paint. I asked what can we do about this. I was not satisfied with the product and I wanted them to make good on their product and installation. She proceeded to tell me I should have had the railings GALVANIZED that would make them rust resistant and would last much longer without rust. I explained to her that option was NEVER discussed when we planned the job? She proceeded to tell me it would cost me an additional $759.00. WHY they should repair the shoddy work for free or at least cost to them. We did not part best of friends but she would have [redacted]) call me with a resolution.

I have since spoke to the [redacted] on 9/**/2014 he said he is not willing to do anything for me contractually he doesn't have to, so he suggested I should make sure to read any future contracts. I believe the product he sold me Railing is of inferior quality and that is why it started rusting and chipping well within a years time.Desired Settlement: He should stand behind his product and installation either offer to repair or replace the inferior railing at no cost or at least at his cost of replacement.

Consumer

Response:

At this time, I have not been contacted by N&J Iron Works Inc. regarding complaint ID [redacted].

Sincerely,

Consumer

Response:

At this time, my complaint, ID [redacted] regarding N&J Iron Works Inc. has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,