Nikki Hancock Photography

I do not feel there is any validity to this complaint at allNot only was I not legally or contractually obligated to refund this client anything as they broke their contract which states no refunds, but I DID refund them anyway and I did so within daysApparently the client arbitrarily decided on a day deadline and took it upon themselves to file a report with the Revdex.com without a single phone call or email to letting me know that they expected this within days? I only revived one [redacted] message which I did not see or open until I had the check issuedThis whole thing doesn't even make sense to me and is clearly a case of a customer that can't be pleased regardless of the attempt on my part toI truly hope you disregard this ridiculous complaint

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me, as my refund was received on 11/9/
It's important that Nikki Hancock be well-informed of the reasonings for the official filing with the Revdex.com, as to avoid any future complaints.Nikki agreed to the 50% refund on 10/12, which I provided my address for mailing a check to on the same day (Correspondence on ***).I sent a follmessage to Nikki on 10/regarding my refund expectancy (Correspondence on ***).Again on 10/24, I sent Nikki a text asking that she read and respond to my message (Texted # ending in ***).After receiving no response for over two weeks, I officially filed with the Revdex.com on 10/31.As stated above, I received a check on 11/from Nikki for the agreed upon refund amount, so resolution is satisfactory to me.Thank you,

I do not feel there is any validity to this complaint at all. Not only was I not legally or contractually obligated to refund this client anything as they broke their contract which states no refunds, but I DID refund them anyway and I did so within 30 days. Apparently the client arbitrarily decided...

on a 12 day deadline and took it upon themselves to file a report with the Revdex.com without a single phone call or email to letting me know that they expected this within 12 days? I only revived one [redacted] message which I did not see or open until I had the check issued. This whole thing doesn't even make sense to me and is clearly a case of a customer that can't be pleased regardless of the attempt on my part to. I truly hope you disregard this ridiculous complaint.