I am in receipt of your recent correspondence and have finished my investigation I would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New Yorko On 08-13-2015, one of our clients placed an account in our office with a name matching that of the complainantThe account in question is a judgment accountJudgment number [redacted] **, filed in [redacted] County Court on the date of [redacted] o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skip-tracing cycle, which included checking various national databases to ensure we are contacting the appropriate partyo On 05-17-2016, our office sent a verification of employment request to the complainant's place of employment on behalf of our client owning the accountAs o On 05-17-2016, our office contacted the complainant to attempt to reach a mutually agreeable arrangement for repayment in lieu of the garnishment proceedings being carried out by our client owning the accountThe complainant refused to verify her identity to our representative and requested that we do not contact her at her place of employment going forwardThe account was documented accordingly o On 05-18-2016, our office received a Revdex.com complaint To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office was ~'unlawful" in contacting heremployer.To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill not contact the complainant further as directed in the complaintWe have removed the complainant's telephone numbers from the account and documented the account accordingly.o While we have removed the complainant's telephone number from this account it is possible that our firm may call the complainant again, but only if another, different account is placed in our office with the complainant's telephone numberAlthough highly unlikely, if that happens please direct the complainant to contact me directly and I will insure her telephone number is again removed from our active placementso Our office will request verification of debt documentation from our client owning the account and provide it to the complainant as requested when we receive any and all documents from our clientIn closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All" The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company'sstandard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf If you or the complainant has any questions regarding this matter I may be reached at [redacted] *** Thank you in advance Kyle [redacted] Compliance Officer Niagara Credit Solutions, Inc
Niagara Credit Solutions has been calling and faxing over documentation at my place of employment in an attempt to verify personal information about meThe office has reported to me that they're calling and faxing is at an harassing levelThey will not violate privacy laws by verifying anything about meI have no outstanding debts and I have no idea what this is regarding
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you:o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York and registered with the State of Indiana Secretary of State, license number CA.o On 07-10-2014, one of our clients placed an account in our office with a name other than that of the complainant.o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party.o On 12-10-2014, our office received a Revdex.com complaint.To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office was either "belligerent or sarcastic" in speaking with the complainant.o Niagara Credit Solutions, Incdenies that the representative "hung up the phone in the complainant's face".o Niagara Credit Solutions, Incdenies that we "are a corrupt company".To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill no longer be servicing the account in questionWe are returning the account to our client owning the account with the complainant's concerns properly documented.o Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @niagaracs.com ###-###-####Thank you in advance[redacted] Compliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collector
This company called my mother telling her they were threatening legal action on a debt that is not only over years old but has been settled several years agoWhen I called the company, " Tara" told me I wouldn't have to worry about them calling my elderly mother if I would pay my bills on timeThen when I asked to speak with her supervisor, " Mary," she refused to send me a copy of the debt even after I said I disputed it and tried to give her the MS statute number staying she could not pursue that debtShe threatened legal action, not only by filling a judgment in Jackson county, but Tara threatened criminal charges against me for not paying this bill
11-8-2016Revdex.com, Inc.Attn: ***Bryant Woods SouthAmherst, NY 14228Complaint:# [redacted] Our Reference: [redacted] Dear ***,I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Lackawanna, New York and is registered with the Commonwealth of Massachusetts Commissioner of Bankso On 03-06-2014, one of our clients placed an account in our office with a name matching that of the complainanto Upon receipt of the account, Niagara Credit Solutions, Incperformed a skip-tracing cycle, which included checking various national databases to ensure we are contacting the appropriate partyThe account in question is a judgment filed in Kings County in the state of New YorkThe judgment case number is [redacted] and was filed [redacted] On 11-01-2016, our office received employment information from our client owning the accountAs the account is a judgment, our client has the legal right to pursue garnishment on the accountOn behalf of our client we sent a verification of employment request to the complainant's place of employment on 11-02- On 11-04-2016, our office received a telephone call from the complainantThe complainant claimed no knowledge of the account and a mutually agreed upon repayment of the account was not able to be reachedOn 11-07-2016, our office received notice of a Revdex.com complaint.To respond to the complainant's allegations, please be advised:Abbott Rd, Suite Lackawanna, NY Niagara Credit Solutions, Incdenies that our office "demanded" the garnishment of the complainant's wages.Niagara Credit Solutions, Incdenies that we "harassed" the complainantNiagara Credit Solutions, Incdenies that our office claimed we were going to have his wages garnishedOur office works on behalf of our client owning the account and they have the right, if they so choose, to pursue garnishmentNiagara Credit Solutions, Incdenies that our office was "rude" to the complainant or his spouse.To respond to complainant's desires: We, Niagara Credit Solutions, Incwill close the account in question and return it to our client owning the accountWe will no longer be servicing the account and will honor the request for no more contact from the complainantWe, Niagara Credit Solutions, Incdo not own the account and cannot effect any changes on the complainant's account status or credit report.Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All".The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf.If you or the complainant has any questions regarding this matter I may be reached at Thank you in advance.Kyle M***Compliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
I am receiving phone calls and other verification of employment requests from this company at my job and I do not know whyI have been reprimanded verbally because of this and II do not own any accounts with Niagara
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York To respond to complainant's additional concerns: o We, Niagara Credit Solutions, Incresponded to the initial complaint indicating that the complainant "is not the person we are attempting to contact" due to the fact that the complaint was filled by a spouse not the person identified on the correspondence we sent that caused the complaint to be filed o We, Niagara Credit Solutions, Incwill comply with the request of the complainant and will no longer contact the complainantWe will close and return the account in question to our client owning the accountEven though we will no longer contact the complainant it does not mean the account is satisfied but that we will no longer be servicing the account in question In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
I have asked them from day 1 finding out about this for a verification letter and was told you no what this is regarding we do not have to give you anything and then by the manager Mr [redacted] that if they did send me verification letter there would be no chance of settlement with them that is why I... contacted you they are threating to garnish my wages for 11000 or I could make settlement of 5000 when I have no verification I owe anything and told them I think I paid off the credit card they are talking about but will need time to prove that I was told I had till today only.
This company continues on contact my job, demanding hey garnish my wagesI have never spoken to them prior to today's date 11/4/I contacted [redacted] asking her what this was about, she stated lvnv funding had won a judgment claim against me and they are going to have my wages garnishedI tried explaining to her I am not the person they need, and this alleged debt was clarified with lvnv funding and it was concluded that I am the wrong person back in 2013, years later this company bought the debt and is now harassing meFor paymentMy wife even contacted them to get it resolved and [redacted] was very rude so my wife cursed her and told her they will never get payment and they will be sued for harassmentThey do not listen they just want to get paid, but I am not paying since I never had a debt in my life
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York o On 09-20-2012, one of our clients placed an account in our office with a name other than that of the complainant o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party o The complainant's telephone number was listed on an account in our office as a possible contact number for the person we are attempting to contactOur office left several messages periodically in attempt to reach the person we are attempting to contact o On 11-12-2014, our office received a telephone call from the complainant indicating that she wanted no more calls placed to her telephone numberThe account in question was documented accordingly and the telephone number was removed from our system o On 11-14-2014, our office received a Revdex.com complaint To respond to the complainant's allegations, please be advised: o Niagara Credit Solutions, Incdenies that our office was "continually calling" the complainant's telephone number o Niagara Credit Solutions, Incdenies that the representative laughed at the complainant and stated that we would "call back the next day"' o Niagara Credit Solutions, Incdenies that we ridiculed or harassed the complainant o Niagara Credit Solutions, Incdenies that our office hung up on the complainant multiple times and did not allow her to convey her complaint To respond to complainant's desires: o We, Niagara Credit Solutions, Inchave removed the complainant's telephone number from our system and will no longer contact the complainant o While we have removed the complainant's telephone number from this account it is possible that our firm may call the complainant again, but only if another, different account is placed in our office with the complainant's telephone numberAlthough highly unlikely, if that happens please direct the complainant to contact me directly and I will insure his telephone number is again removed from our active placements In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All" 'The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company"s standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collector
I am in receipt of your recent correspondence and have finished my investigation.I would like to provide the following background information to you:o Niagara Credit Solutions, Incis a national third-party collection agency located in [redacted] ***.o On 05-11-2015, one of our clients placed an account in our office with a name matching that of the complainantThe account placed with our office is a judgment accountA judgment was filed in [redacted] on 03-26-2007, docket number [redacted] .o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party.o Our office made numerous attempts to contact the complainant via the telephone number provided on her account from our client as well as sending the legally required notification "Dunning" letter to the address listed on the accountWe were unable to reach the complainant via telephone and did not receive any correspondence from the complainant via mail.o On 07-31-2015, our office received information from our client regarding the complainant's place of employmentAs this account is a judgment, our client is able to enforce the judgment through potential wage garnishment and requested that we attempt to verify the complainant's employment.o On 08-03-2015, our office received a telephone call from the complainantThe complainant verified her identity and was provided all applicable disclosures as prescribed by State and Federal lawThe complainant informed our office that she was disputing the account and intended to file a complaintThe account was documented accordingly and placed in a restricted access queue to ensure that the complainant did not receive any more communication from our office.o On 08-04-2015, our office received a Revdex.com complaint.To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office harassed the complainant.o Niagara Credit Solutions, Incdenies that the representative with whom the complainant spoke made any threats against the complainant.o Niagara Credit Solutions, Incdenies that we have engaged in any "illegal practices".To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill no longer be servicing the account in question and will not contact the complainant any furtherThe account will be documented accordingly and will be returned to our client owning the account.o Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of ''Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf.If you or the complainant has any questions regarding this matter I may be reached at [redacted] .Thank you in advance.Kyle MCompliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York o On 10-27-2014, one of our clients placed an account in our office with a name other than that of the complainant o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party o On 11-03-2014, our office sent written correspondence to the address provided for the person we were attempting to contact o On 11-11-2014, our office received a Revdex.com complaint To respond to complainant's desires: o We, Niagara Credit Solutions, Inchave removed the complainant's telephone number from our system o As the complainant is not the person we are attempting to contact we are unable to provide any further information on this issueWe will honor the request of the complainant to no longer place telephone calls to her telephone number In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf If you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collector
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We are thankful you removed our number from your calling, but if we are not the one your are looking for, then why are you sending us mail with our name on itI am sorry, don't want to sound rude, but to me it sounds as if you send out the mailings so people call you, cause people want to know who the collections are for and why there getting themSo I would like it if you would be delete me from your collections, and shred the papers you have, cause they are and fraudI do have the response you have given, pretty much stating you have wrong personSo I want a response back stating that you do not have my name in your system, you deleted and shredded anything with my nameThat I will receive no more collections from your companyDoing this, I will be happy I wanted a response as my proof Thank you***
Revdex.com: First, my employer did not confirm anything with your company, nor did they or I acknowledged this debtSecond, yes your staff was very rudeLastly, I accept your apology on behalf of [redacted] And hopefully this doesn't appendix to another personI will however continue to reach out to the right people concerning this debt, to have my name fully clearedAgain thank you I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Navin [redacted]
I am in receipt of your recent correspondence and have finished my investigation I would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New Yorko On 08-13-2015, one of our clients placed an account in our office with a name matching that of the complainantThe account in question is a judgment accountJudgment number [redacted] **, filed in [redacted] County Court on the date of [redacted] o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skip-tracing cycle, which included checking various national databases to ensure we are contacting the appropriate partyo On 05-17-2016, our office sent a verification of employment request to the complainant's place of employment on behalf of our client owning the accountAs o On 05-17-2016, our office contacted the complainant to attempt to reach a mutually agreeable arrangement for repayment in lieu of the garnishment proceedings being carried out by our client owning the accountThe complainant refused to verify her identity to our representative and requested that we do not contact her at her place of employment going forwardThe account was documented accordingly o On 05-18-2016, our office received a Revdex.com complaint To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office was ~'unlawful" in contacting heremployer.To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill not contact the complainant further as directed in the complaintWe have removed the complainant's telephone numbers from the account and documented the account accordingly.o While we have removed the complainant's telephone number from this account it is possible that our firm may call the complainant again, but only if another, different account is placed in our office with the complainant's telephone numberAlthough highly unlikely, if that happens please direct the complainant to contact me directly and I will insure her telephone number is again removed from our active placementso Our office will request verification of debt documentation from our client owning the account and provide it to the complainant as requested when we receive any and all documents from our clientIn closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All" The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company'sstandard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf If you or the complainant has any questions regarding this matter I may be reached at [redacted] *** Thank you in advance Kyle [redacted] Compliance Officer Niagara Credit Solutions, Inc
Niagara Credit Solutions has been calling and faxing over documentation at my place of employment in an attempt to verify personal information about meThe office has reported to me that they're calling and faxing is at an harassing levelThey will not violate privacy laws by verifying anything about meI have no outstanding debts and I have no idea what this is regarding
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you:o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York and registered with the State of Indiana Secretary of State, license number CA.o On 07-10-2014, one of our clients placed an account in our office with a name other than that of the complainant.o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party.o On 12-10-2014, our office received a Revdex.com complaint.To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office was either "belligerent or sarcastic" in speaking with the complainant.o Niagara Credit Solutions, Incdenies that the representative "hung up the phone in the complainant's face".o Niagara Credit Solutions, Incdenies that we "are a corrupt company".To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill no longer be servicing the account in questionWe are returning the account to our client owning the account with the complainant's concerns properly documented.o Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @niagaracs.com ###-###-####Thank you in advance[redacted] Compliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collector
This company called my mother telling her they were threatening legal action on a debt that is not only over years old but has been settled several years agoWhen I called the company, " Tara" told me I wouldn't have to worry about them calling my elderly mother if I would pay my bills on timeThen when I asked to speak with her supervisor, " Mary," she refused to send me a copy of the debt even after I said I disputed it and tried to give her the MS statute number staying she could not pursue that debtShe threatened legal action, not only by filling a judgment in Jackson county, but Tara threatened criminal charges against me for not paying this bill
11-8-2016Revdex.com, Inc.Attn: ***Bryant Woods SouthAmherst, NY 14228Complaint:# [redacted] Our Reference: [redacted] Dear ***,I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Lackawanna, New York and is registered with the Commonwealth of Massachusetts Commissioner of Bankso On 03-06-2014, one of our clients placed an account in our office with a name matching that of the complainanto Upon receipt of the account, Niagara Credit Solutions, Incperformed a skip-tracing cycle, which included checking various national databases to ensure we are contacting the appropriate partyThe account in question is a judgment filed in Kings County in the state of New YorkThe judgment case number is [redacted] and was filed [redacted] On 11-01-2016, our office received employment information from our client owning the accountAs the account is a judgment, our client has the legal right to pursue garnishment on the accountOn behalf of our client we sent a verification of employment request to the complainant's place of employment on 11-02- On 11-04-2016, our office received a telephone call from the complainantThe complainant claimed no knowledge of the account and a mutually agreed upon repayment of the account was not able to be reachedOn 11-07-2016, our office received notice of a Revdex.com complaint.To respond to the complainant's allegations, please be advised:Abbott Rd, Suite Lackawanna, NY Niagara Credit Solutions, Incdenies that our office "demanded" the garnishment of the complainant's wages.Niagara Credit Solutions, Incdenies that we "harassed" the complainantNiagara Credit Solutions, Incdenies that our office claimed we were going to have his wages garnishedOur office works on behalf of our client owning the account and they have the right, if they so choose, to pursue garnishmentNiagara Credit Solutions, Incdenies that our office was "rude" to the complainant or his spouse.To respond to complainant's desires: We, Niagara Credit Solutions, Incwill close the account in question and return it to our client owning the accountWe will no longer be servicing the account and will honor the request for no more contact from the complainantWe, Niagara Credit Solutions, Incdo not own the account and cannot effect any changes on the complainant's account status or credit report.Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All".The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf.If you or the complainant has any questions regarding this matter I may be reached at Thank you in advance.Kyle M***Compliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
I am receiving phone calls and other verification of employment requests from this company at my job and I do not know whyI have been reprimanded verbally because of this and II do not own any accounts with Niagara
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York To respond to complainant's additional concerns: o We, Niagara Credit Solutions, Incresponded to the initial complaint indicating that the complainant "is not the person we are attempting to contact" due to the fact that the complaint was filled by a spouse not the person identified on the correspondence we sent that caused the complaint to be filed o We, Niagara Credit Solutions, Incwill comply with the request of the complainant and will no longer contact the complainantWe will close and return the account in question to our client owning the accountEven though we will no longer contact the complainant it does not mean the account is satisfied but that we will no longer be servicing the account in question In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
Consumer stated she definitely wants debt validation letter
I have asked them from day 1 finding out about this for a verification letter and was told you no what this is regarding we do not have to give you anything and then by the manager Mr [redacted] that if they did send me verification letter there would be no chance of settlement with them that is why I... contacted you they are threating to garnish my wages for 11000 or I could make settlement of 5000 when I have no verification I owe anything and told them I think I paid off the credit card they are talking about but will need time to prove that I was told I had till today only.
This company continues on contact my job, demanding hey garnish my wagesI have never spoken to them prior to today's date 11/4/I contacted [redacted] asking her what this was about, she stated lvnv funding had won a judgment claim against me and they are going to have my wages garnishedI tried explaining to her I am not the person they need, and this alleged debt was clarified with lvnv funding and it was concluded that I am the wrong person back in 2013, years later this company bought the debt and is now harassing meFor paymentMy wife even contacted them to get it resolved and [redacted] was very rude so my wife cursed her and told her they will never get payment and they will be sued for harassmentThey do not listen they just want to get paid, but I am not paying since I never had a debt in my life
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York o On 09-20-2012, one of our clients placed an account in our office with a name other than that of the complainant o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party o The complainant's telephone number was listed on an account in our office as a possible contact number for the person we are attempting to contactOur office left several messages periodically in attempt to reach the person we are attempting to contact o On 11-12-2014, our office received a telephone call from the complainant indicating that she wanted no more calls placed to her telephone numberThe account in question was documented accordingly and the telephone number was removed from our system o On 11-14-2014, our office received a Revdex.com complaint To respond to the complainant's allegations, please be advised: o Niagara Credit Solutions, Incdenies that our office was "continually calling" the complainant's telephone number o Niagara Credit Solutions, Incdenies that the representative laughed at the complainant and stated that we would "call back the next day"' o Niagara Credit Solutions, Incdenies that we ridiculed or harassed the complainant o Niagara Credit Solutions, Incdenies that our office hung up on the complainant multiple times and did not allow her to convey her complaint To respond to complainant's desires: o We, Niagara Credit Solutions, Inchave removed the complainant's telephone number from our system and will no longer contact the complainant o While we have removed the complainant's telephone number from this account it is possible that our firm may call the complainant again, but only if another, different account is placed in our office with the complainant's telephone numberAlthough highly unlikely, if that happens please direct the complainant to contact me directly and I will insure his telephone number is again removed from our active placements In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All" 'The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company"s standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalfIf you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collector
I am in receipt of your recent correspondence and have finished my investigation.I would like to provide the following background information to you:o Niagara Credit Solutions, Incis a national third-party collection agency located in [redacted] ***.o On 05-11-2015, one of our clients placed an account in our office with a name matching that of the complainantThe account placed with our office is a judgment accountA judgment was filed in [redacted] on 03-26-2007, docket number [redacted] .o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party.o Our office made numerous attempts to contact the complainant via the telephone number provided on her account from our client as well as sending the legally required notification "Dunning" letter to the address listed on the accountWe were unable to reach the complainant via telephone and did not receive any correspondence from the complainant via mail.o On 07-31-2015, our office received information from our client regarding the complainant's place of employmentAs this account is a judgment, our client is able to enforce the judgment through potential wage garnishment and requested that we attempt to verify the complainant's employment.o On 08-03-2015, our office received a telephone call from the complainantThe complainant verified her identity and was provided all applicable disclosures as prescribed by State and Federal lawThe complainant informed our office that she was disputing the account and intended to file a complaintThe account was documented accordingly and placed in a restricted access queue to ensure that the complainant did not receive any more communication from our office.o On 08-04-2015, our office received a Revdex.com complaint.To respond to the complainant's allegations, please be advised:o Niagara Credit Solutions, Incdenies that our office harassed the complainant.o Niagara Credit Solutions, Incdenies that the representative with whom the complainant spoke made any threats against the complainant.o Niagara Credit Solutions, Incdenies that we have engaged in any "illegal practices".To respond to complainant's desires:o We, Niagara Credit Solutions, Incwill no longer be servicing the account in question and will not contact the complainant any furtherThe account will be documented accordingly and will be returned to our client owning the account.o Even though our office, Niagara Credit Solutions, Inc., will no longer be contacting the complainant regarding the account it does not mean the account is satisfied.In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of ''Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf.If you or the complainant has any questions regarding this matter I may be reached at [redacted] .Thank you in advance.Kyle MCompliance OfficerNiagara Credit Solutions, Inc.This communication is from a professional debt collectorThis is an attempt to collect a debtAny information obtained will be used for that purpose
I am in receipt of your recent correspondence and have finished my investigationI would like to provide the following background information to you: o Niagara Credit Solutions, Incis a national third-party collection agency located in Williamsville, New York o On 10-27-2014, one of our clients placed an account in our office with a name other than that of the complainant o Upon receipt of the account, Niagara Credit Solutions, Incperformed a skiptracing cycle, which included checking various national databases to ensure we are contacting the appropriate party o On 11-03-2014, our office sent written correspondence to the address provided for the person we were attempting to contact o On 11-11-2014, our office received a Revdex.com complaint To respond to complainant's desires: o We, Niagara Credit Solutions, Inchave removed the complainant's telephone number from our system o As the complainant is not the person we are attempting to contact we are unable to provide any further information on this issueWe will honor the request of the complainant to no longer place telephone calls to her telephone number In closing, I would like to say that Niagara Credit Solutions, Incis a professional debt collection service and we take pride in providing our client's and their customers with high levels of customer service while maintaining our company motto of "Integrity Above All"The management and owners of the firm do not condone harassment nor tolerate unprofessional actions by our employeesWe regularly monitor our employees for compliance with Federal, State and Local laws along with strict adherence to our company's standard operating proceduresWhile my investigation leads me to believe our employees have followed all collection laws and company standard operating procedures, please pass along my apology to the complainant that they felt it necessary to contact you to intercede on their behalf If you or the complainant has any questions regarding this matter I may be reached at [redacted] @ [redacted] .com ###-###-#### Thank you in advance [redacted] Compliance Officer Niagara Credit Solutions, Inc This communication is from a professional debt collector
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We are thankful you removed our number from your calling, but if we are not the one your are looking for, then why are you sending us mail with our name on itI am sorry, don't want to sound rude, but to me it sounds as if you send out the mailings so people call you, cause people want to know who the collections are for and why there getting themSo I would like it if you would be delete me from your collections, and shred the papers you have, cause they are and fraudI do have the response you have given, pretty much stating you have wrong personSo I want a response back stating that you do not have my name in your system, you deleted and shredded anything with my nameThat I will receive no more collections from your companyDoing this, I will be happy I wanted a response as my proof Thank you***
Revdex.com: First, my employer did not confirm anything with your company, nor did they or I acknowledged this debtSecond, yes your staff was very rudeLastly, I accept your apology on behalf of [redacted] And hopefully this doesn't appendix to another personI will however continue to reach out to the right people concerning this debt, to have my name fully clearedAgain thank you I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Navin [redacted]