Ngoc Quang Diamond, Inc Balsa Ave # Westminter CA Revdex.com Serving San Diego, Orange & Imperial Counties Viewridge Ave# San Diego , CA 92123- Dear [redacted] Product Issues ID of [redacted] Apr , Ngoc Quang Diamond , Inc had been open for more than yearsThis has been the first incident we have been notified aboutOne of my first priorities is to see customer satisfactionIn all my years of work I would never falsely advertise my productsI did not falsely advertise the karat gold to be sold as an karatSince the customer did not notify me of any mistakes I could not help remedy her situationHowever since I have been notified, I will gladly be able to see the customer comeback with the product and receipt to resolve the issueIf everything is verified I can refund the customer in full amountSince I bought the product from the manufacturer who guaranteed it was karat, after the refund I can return it back to themPlease notify the customer that I am waiting for a response and welcome a returnThank you for your help and assistance Regards [redacted] Ngoc Quang Diamonds , Inc
Ngoc Quang Diamond, Inc Balsa Ave # Westminter CA Revdex.com Serving San Diego, Orange & Imperial Counties Viewridge Ave# San Diego , CA 92123- Dear [redacted] Product Issues ID of [redacted] Apr , Ngoc Quang Diamond , Inc had been open for more than yearsThis has been the first incident we have been notified aboutOne of my first priorities is to see customer satisfactionIn all my years of work I would never falsely advertise my productsI did not falsely advertise the karat gold to be sold as an karatSince the customer did not notify me of any mistakes I could not help remedy her situationHowever since I have been notified, I will gladly be able to see the customer comeback with the product and receipt to resolve the issueIf everything is verified I can refund the customer in full amountSince I bought the product from the manufacturer who guaranteed it was karat, after the refund I can return it back to themPlease notify the customer that I am waiting for a response and welcome a returnThank you for your help and assistance Regards [redacted] Ngoc Quang Diamonds , Inc