NexCycle Pak N Save

In April 2017, I hired ***  [redacted] , of Just Imagine Design out of Newburyport, MA to order two sets of custom-made composite plantation shutters for my living room and dining room of a home we had recently moved into In addition, I also supplied him with four sets of custom composite plantation shutters from my previous home He was to cut down, paint the top and bottom of panels, supply new hardware (or return original hardware) and re-install them into my new home He supplied us with an invoice for $2,on April 25, in which we gave him a check (#***) with a $1,deposit at that time *** cut down the shutters I supplied, however, he cut them unevenly, which resulted in substandard, jagged edges, he also did not re-paint the shutters as promised, nor did he supply hardware to re-hang them or install them, and they did not fit correctly in the windows afterI had to hire another company to repair and installe the shutters *** had damaged, (which of

In April 2017, I hired *** ***, of Just Imagine Design out of Newburyport, MA to order two sets of custom-made composite plantation shutters for my living room and dining room of a home we had recently moved into In addition, I also supplied him with four sets of custom composite plantation shutters from my previous home He was to cut down, paint the top and bottom of panels, supply new hardware (or return original hardware) and re-install them into my new home He supplied us with an invoice for $2,on April 25, in which we gave him a check (#***) with a $1,deposit at that time
*** cut down the shutters I supplied, however, he cut them unevenly, which resulted in substandard, jagged edges, he also did not re-paint the shutters as promised, nor did he supply hardware to re-hang them or install them, and they did not fit correctly in the windows afterI had to hire another company to repair and installe the shutters *** had damaged, (which of

I ordered three window shades for my home in September (2017)We have never received the product and are unable to receive any professional response from the business ownerI have called the business countless times, stopped at the office many timesThe office is rarely open for business and when it is the assistant is there aloneShe has put me off several times by promising that the business owner will follow up with me, and he almost never doesOn the rare two occasions that he did return a call it was to give me an excuse for delays or that he would call back after he'd make an inquiry on my orderThe business collected 50% down payment on job, $on September 14, I've left messages and had a brief discussion with the owner requesting a refundThat was our last conversation, he asked if I could wait while he make a call on the order and would follow up with me shortly and that was a month agoI continue to call his office number and cell number(given on the messa