They have been charging my credit card monthly for years then all of sudden bill me in bulk over 8k with no explanation why? I am disputing it with my credit card company currently.
They also open and close tickets in less than 24 hours without rectifying the problem!
My business web site contact form has been down now for 6 months and they don’t care I am losing business for months because of their mistakes in building the website in the first place.
Their web design team never transferred my credentials from the old web design team and it was sitting on the old web design teams server for over 15 years! Then they closed out a website that it was linked to that I do not own and poof! It is gone abd Newtek refuse to fix it after they got paid monthly for server fees, new web design and billing me for tech services.
Yes I have been their client for that long and the first time I am making a public comment out of shear frustration because they are not rectifying their mistakes.
They are billing me enormous amounts of money for a 5 page HTML site and 2 one page sites they say is on multiple servers when I am suppose to have a virtual server?
Mr***,It was a duplicated charge made back on July This transactions was done through Credit Card Terminal and we did processed the refund through Choice Advantage SystemI spoke to [redacted] before the refund process.I know for sure this guest got the Credit refund of $back in September 24th, 2015.Please see the Guest folio and the Credit card transactions shiftstatement.Thank You
They also open and close tickets in less than 24 hours without rectifying the problem!
My business web site contact form has been down now for 6 months and they don’t care I am losing business for months because of their mistakes in building the website in the first place.
Their web design team never transferred my credentials from the old web design team and it was sitting on the old web design teams server for over 15 years! Then they closed out a website that it was linked to that I do not own and poof! It is gone abd Newtek refuse to fix it after they got paid monthly for server fees, new web design and billing me for tech services.
Yes I have been their client for that long and the first time I am making a public comment out of shear frustration because they are not rectifying their mistakes.
They are billing me enormous amounts of money for a 5 page HTML site and 2 one page sites they say is on multiple servers when I am suppose to have a virtual server?
Lisa Gandolfo
Mr***,It was a duplicated charge made back on July This transactions was done through Credit Card Terminal and we did processed the refund through Choice Advantage SystemI spoke to [redacted] before the refund process.I know for sure this guest got the Credit refund of $back in September 24th, 2015.Please see the Guest folio and the Credit card transactions shiftstatement.Thank You