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News Journal Reviews (5)

(Revdex.com received the following email response from the business on 2/16/17) From: Date: Thu, Feb 16, at 3:PMSubject: complaint number ID 1To: The route the customer is on is a Thursday thru Sunday onlyI am sorry we cannot accommodate the customerI will add him to the DO NOT CONTACT LISTThe person he spoke to is from a Call Center in North Caroline and did not request information on the delivery areaHis phone number has been taken from our system Ida H.Distribution Operation ManagerMNCO North

(Revdex.com received the following email response from the business on 2/17/17)From: Date: Fri, Feb 17, at 2:PMSubject: Ref: ID [redacted] To: Cc: "2/17/MrDay,Please forgive the delay in our response to your inquiry because it has been sent repeatedly to the wrong newspaper.Now that we have resolved that issue for you, let me address our customer's issueWe have terminated the independent contractor contract with the carrier of that area and time period due to poor service.The new IC carrier has direct instructions from us to porch MrDarr's paper every deliveryWe have made follow up calls to MrDarr to which he does not respond toHowever, we show no current complaints from him in our system We now consider this matter resolvedIf I may be of any further assistance please don't hesitate to let me nowRegards Doug HillisDistribution Manager [redacted] Publishing ServicesFremont and Port Clinton, Ohio rhillis@ [redacted] .comoffice 419-334-1083cell 419-560-

(Revdex.com received the following email response from the business on 2/17/17)From: Date: Fri, Feb 17, 2017 at 2:31 PMSubject: Ref: ID [redacted]To: Cc: "2/17/17 Mr. Day,Please forgive the delay in our response to your inquiry because it has been sent repeatedly to the wrong newspaper.Now that we...

have resolved that issue for you, let me address our customer's issue. We have terminated the independent contractor contract with the carrier of that area and time period due to poor service.The new IC carrier has direct instructions from us to porch Mr. Darr's paper every delivery. We have made follow up calls to Mr. Darr to which he does not respond to. However, we show no current complaints from him in our system.  We now consider this matter resolved. If I may be of any further assistance please don't hesitate to let me now. Regards Doug HillisDistribution Manager[redacted] Publishing ServicesFremont and Port Clinton, Ohio                                      ... 419-560-9346

(Revdex.com received the following email response from the business on 2/16/17) From: Date: Thu, Feb 16, 2017 at 3:42 PMSubject: complaint number ID 1To: The route the customer is on is a Thursday thru Sunday only. I am sorry we cannot accommodate the customer. I will add him to the DO NOT...

CONTACT LIST. The person he spoke to is from a Call Center in North Caroline and did not request information on the delivery area. His phone number has been taken from our system   Ida H.Distribution Operation ManagerMNCO North

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I have not received any calls from the newspaper management.  I don't know who they are calling but it isn't me.

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