Go elsewhere the owner [redacted] is very unprofessionalLet me first say that the technician that arrived at my home was friendly and professional, the person who answered the phone was also polite, however, that is where my compliments endThe contract states that you have days in which to notify them if there is a problemUpon the carpet drying I noticed that some of the stains had returnedI received a call from the owner who was irate, threw the phone down yelling that all I wanted was for them to return....yep! I will never use this company again not because their work was subpar because we all know that sometimes the stains might return upon drying, I will never use or recommend this company because of the actions of the owner [redacted] who acted like a juvenile yelling and screaming at his client who never even raised their voice
Go elsewhere the owner [redacted] is very unprofessional. Let me first say that the technician that arrived at my home was friendly and professional, the person who answered the phone was also polite, however, that is where my compliments end. The contract states that you have 3 days in which to notify them if there is a problem. Upon the carpet drying I noticed that some of the stains had returned. I received a call from the owner who was irate, threw the phone down yelling that all I wanted was for them to return....yep! I will never use this company again not because their work was subpar because we all know that sometimes the stains might return upon drying, I will never use or recommend this company because of the actions of the owner [redacted] who acted like a juvenile yelling and screaming at his client who never even raised their voice
Go elsewhere the owner [redacted] is very unprofessionalLet me first say that the technician that arrived at my home was friendly and professional, the person who answered the phone was also polite, however, that is where my compliments endThe contract states that you have days in which to notify them if there is a problemUpon the carpet drying I noticed that some of the stains had returnedI received a call from the owner who was irate, threw the phone down yelling that all I wanted was for them to return....yep! I will never use this company again not because their work was subpar because we all know that sometimes the stains might return upon drying, I will never use or recommend this company because of the actions of the owner [redacted] who acted like a juvenile yelling and screaming at his client who never even raised their voice
Go elsewhere the owner [redacted] is very unprofessional. Let me first say that the technician that arrived at my home was friendly and professional, the person who answered the phone was also polite, however, that is where my compliments end. The contract states that you have 3 days in which to notify them if there is a problem. Upon the carpet drying I noticed that some of the stains had returned. I received a call from the owner who was irate, threw the phone down yelling that all I wanted was for them to return....yep! I will never use this company again not because their work was subpar because we all know that sometimes the stains might return upon drying, I will never use or recommend this company because of the actions of the owner [redacted] who acted like a juvenile yelling and screaming at his client who never even raised their voice