Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I do not feel I was contacted timely by the company. The company is correct per the contract it was a one year labor agreement however the damages that were done to my home were because of poor workmanship from the beginning, the materials that were promised to be placed in certain areas on the roof were not properly installed. Due to the time it took to get a contractor out here to fix what was not done properly the first time, there was more damage done internally to my house that I feel needs to be repaired properly and therefore I would like to keep this claim open until a resolution can be made.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I do not feel I was contacted timely by the company. The company is correct per the contract it was a one year labor agreement however the damages that were done to my home were because of poor workmanship from the beginning, the materials that were promised to be placed in certain areas on the roof were not properly installed. Due to the time it took to get a contractor out here to fix what was not done properly the first time, there was more damage done internally to my house that I feel needs to be repaired properly and therefore I would like to keep this claim open until a resolution can be made.
Regards,
[redacted]