New World Recycling, LLC

Revdex.com Complaint ID: [redacted] Current Owner: New World RecyclingDear: Mr [redacted] I had received that flier in the mail a couple days ago as well and reply back to the sellerregarding the issueI explained the siruation with the prices changeThe scrap metalprices are based on the stock market so it fluctuates oftenThe price now will be differentlater based on the market movementsThe market these few months have been reallyhorrible.That morning I got a call from the customer asking about the price and I said yes it is 140a ton at the momentHe didn't say he like my prices or that he was coming to scrapanythingHowever, about half an hour later I got news from my buyer at the mill that theprices for metal have just drop down to $a tonSo as a business I changed all theprices in my system accordingly to affect the price change otherwise we would be buyingat a lossOften people ask for quotes but they usually tell me that they will be comingand I hold on to that price even if the market drops.Later, when he came in to scrap his metals after he unloaded his metals and came to getpayments I told him about the bad news and explained to him but he just keep saying thatI should pay him for what l quote and leftAfter a few days I got the letter as well and gotback to him and told him I wouldn't want that little incident to affect our businessrelationship and I told him I would reimburse him the differenceHis load at a tonshould have been $total and instead he was given $and I hold him I will givehim the $difference and we move past it.His reply is "I don't care about the money or your apology, you are dishonest and I willcontinue to tell others." We as a business don't want to have argument with customersalso because that is bad for business, especially since we are a new business in theindustryWe treat everyone like how we wanted to be treated and explained to him inkind manners and also offer him to take back his materials if he wanted to and not likeyou drop it already you can't have it back.Please contact me if you have any other questions at [redacted] Sincerely, [redacted]

Revdex.com Complaint ID: [redacted]Current Owner: New World RecyclingDear: Mr [redacted]I had received that flier in the mail a couple days ago as well and reply back to the sellerregarding the issue. I explained the siruation with the prices change. The scrap metalprices are based on the stock...

market so it fluctuates often. The price now will be differentlater based on the market movements. The market these few months have been reallyhorrible.That morning I got a call from the customer asking about the price and I said yes it is 140a ton at the moment. He didn't say he like my prices or that he was coming to scrapanything. However, about half an hour later I got news from my buyer at the mill that theprices for metal have just drop down to $135 a ton. So as a business I changed all theprices in my system accordingly to affect the price change otherwise we would be buyingat a loss. Often people ask for quotes but they usually tell me that they will be comingand I hold on to that price even if the market drops.Later, when he came in to scrap his metals after he unloaded his metals and came to getpayments I told him about the bad news and explained to him but he just keep saying thatI should pay him for what l quote and left. After a few days I got the letter as well and gotback to him and told him I wouldn't want that little incident to affect our businessrelationship and I told him I would reimburse him the difference. His load at 140 a tonshould have been $54.55 total and instead he was given $46.80 and I hold him I will givehim the $7.75 difference and we move past it.His reply is "I don't care about the money or your apology, you are dishonest and I willcontinue to tell others." We as a business don't want to have argument with customersalso because that is bad for business, especially since we are a new business in theindustry. We treat everyone like how we wanted to be treated and explained to him inkind manners and also offer him to take back his materials if he wanted to and not likeyou drop it already you can't have it back.Please contact me if you have any other questions at [redacted]Sincerely,[redacted]