To Whom It May Concern: First we want to start out by apologizing for any inconveniences we may have caused, as a company we strive to make each client feel informed and a part of the process and it seems we may have fell short here. One thing we have learned from our past is to be as...
transparent as possible. In situations like this, when you enter into a lease sometimes things go beyond our control as we have to deal with property management companies and third parties. However, we do take complete responsibility for our mistakes and have since rectified the situation. We hope that our efforts to rectify the situation have given the clients a better perspective of New Wave, and if there is anything else we can do to please do not hesitate to reach out. As I mentioned, we have since resolved this problem to our knowledge, but if the client has not informed you of that this is our response. Let me know if you need anything else on our end, sorry for the delay in sending this over our office was closed for the beginning of the month.Best, [redacted]
To Whom It May Concern: First we want to start out by apologizing for any inconveniences we may have caused, as a company we strive to make each client feel informed and a part of the process and it seems we may have fell short here. One thing we have learned from our past is to be as...
transparent as possible. In situations like this, when you enter into a lease sometimes things go beyond our control as we have to deal with property management companies and third parties. However, we do take complete responsibility for our mistakes and have since rectified the situation. We hope that our efforts to rectify the situation have given the clients a better perspective of New Wave, and if there is anything else we can do to please do not hesitate to reach out. As I mentioned, we have since resolved this problem to our knowledge, but if the client has not informed you of that this is our response. Let me know if you need anything else on our end, sorry for the delay in sending this over our office was closed for the beginning of the month.Best, [redacted]