New Hampshite Janitorial

Thank you for reaching out to me with this issue.  I am reaching out to the customer to resolve the customer's request.  The timeframe the customer allotted to me to respond to his e-mail (24 hours) before filing this compliant is incredibly short.  As far as the determination...

regarding what is or is not a bedroom, the customer is not a licensed appraiser and as such does not hold the required qualification to make this determination in an appraisal.  As the customer noted, I have already made a concession over the delivery of the report as he felt that it was delayed showing that I am available and willing to address a customer's concerns.

I have received your letter dated 03/26/2017 in today's mail.  This is the first time that I have received anything in writing from you.  Thank you from bringing this situation to my attention.I have indeed talked to [redacted] on the phone about changing the incorrectly checked utility...

box from "private" to "public" to indicate that she is serviced by [redacted].  I did mail her a corrected page, but she claims that she did not get it.  I will submit a new page in the mail today.As far as making a "mistake" by using colonials in comparison to her ranch house, [redacted] did not mention her concern on this issue during our prior conversation and she is not qualified to represent the use of such sales as a "mistake."  However, I am willing to discuss the outcome of the appraisal with [redacted] as well as any ranch sales she may have that better represent her property as of the effective date.Sincerely,Jonathan U Legacy Appraisals Inc 311 Cleveland St., Suite A Elyria, OH 44035"Providing Exceptional Residential Appraisals from Cleveland to Ashland, Tiffin and Sandusky."www.legacyappraisalsohio.com