I thought perhaps I would fare better with booking a roundtrip flight to Savannah through a travel agency, therefore I contacted Nervig Travel Agency, Panama City, Fl. I was told assistance was available. I then asked what was the fee for such assistance (I have never dealt with a travel agency before) and was told "there is no fee." I visited the office the next day, got the roundtrip flight reservation, and upon reviewing my Visa account two days later noticed a $70.00 agent fee. Obviously I was misled and question whether or not a fee is determined according to who walks through the door. Honesty is ALWAYS of utmost importance in my day to day interactions with others and this instance is no different. The owner was a very pleasant gentleman but needless to say I am disappointed that I was misled.
I thought perhaps I would fare better with booking a roundtrip flight to Savannah through a travel agency, therefore I contacted Nervig Travel Agency, Panama City, Fl. I was told assistance was available. I then asked what was the fee for such assistance (I have never dealt with a travel agency before) and was told "there is no fee." I visited the office the next day, got the roundtrip flight reservation, and upon reviewing my Visa account two days later noticed a $70.00 agent fee. Obviously I was misled and question whether or not a fee is determined according to who walks through the door. Honesty is ALWAYS of utmost importance in my day to day interactions with others and this instance is no different. The owner was a very pleasant gentleman but needless to say I am disappointed that I was misled.