Neon Sneaker

We called the customer to offer a full refund and sent a prepaid shipping return label on 1/2/Customer filed a chargeback because order was "fraudulent" and hung up on us(We have never in the history of our company advertised remotes.)

Hello, I'm writing in response to the above complaint numberI wanted to provide you the tracking information for the customer's replacement NeonsTracking: [redacted] Scheduled to arrive on 11/Feel free to contact me if you have any additional questionsThank you!

Hi! I'm happy to refund your moneyI see the shoes were delivered on 12/Please follow this link and we will process your refund once we receive the returned pair:https://neons.returnly.com/ Happy Holidays!

We called the customer to offer a full refund and sent a prepaid shipping return label on 1/2/17. Customer filed a chargeback because order was "fraudulent" and hung up on us. (We have never in the history of our company advertised remotes.)

Hello, I'm writing in response to the above complaint number. I wanted to provide you the tracking information for the customer's replacement Neons. Tracking: [redacted]Scheduled to arrive on 11/22 Feel free to contact...

me if you have any additional questions. Thank you!