Natures Light Reviews (6)
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Natures Light Rating
Address: PO Box 443, Bennett, Colorado, United States, 80102-0443
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Hi ***, I apologize for any confusion this charge has causedOur subscriptions are set up on a recurring basis, which you can cancel at any timeIt looks like you submitted a support request (#***) on July regarding the $charge, and one of our support agents responded the same day
to let you know that they had cancelled the subscription and refunded the chargeThe $should have been returned to you by now, so please check your *** ending in *** for the refund. If there's anything else we can do for you, please don't hesitate to submit another request and we'll be glad to help. Kindly,***Senior Customer Happiness Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***From: *** *** [mailto:***] Sent: Friday, February 05, 9:AM To: info
Subject: Complaint #*** In regards to my complaint, it still stands. I want Map my fitness to cancel my "membership" and stop annually charging my credit card without my permission, but I did get a credit authorization from Visa so I guess technically the dispute has been resolved. I do not believe Map my fitness has been reasonable in their handling and would still like them to change their policies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***From: *** *** [mailto:***] Sent: Monday, November 09, 6:PM To:
info Subject: RE: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** The business finally contacted me and the problem was resolved. Thank you*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted] From: [redacted] [mailto:[redacted]] Sent: Monday, November 09, 2015 4:04 PM...
To: info <[email protected]> Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #[redacted] This complaint has been resolved by the business. Thank you for your assistance. [redacted]
The charge has been refunded and the subscription cancelled. She wrote into our support team about the charge 1/3/18 and we responded within 4 hours letting her know that the charge had been reversed and the subscription cancelled. The email address associated with the MapMy account and Paypal...
account was different from the Revdex.com email address, which made it difficult to locate the charge. Once I discovered her old email address, however, it was easy to see that the unwanted charge had been dealt with by our support representatives in a timely manner.