Natural Pencils

My name is Lada G [redacted] and I am the owner of Hess Restorations Inc I am writing in response to [redacted] 's complaint about her crystal glass restoration The process of restoration can be complicated and time consuming especially when it comes to glass [redacted] 's glass has a very thin stem and multiple breaksIt is a particularly delicate processOur glass specialist has been working diligently to restore the glass to a usable conditionThe project took longer than anticipated but was recently completed We have currently reached out to [redacted] to express our apologies for the delay and we are arranging a delivery of the completed restoration We are confident that this issue will be resolved to the satisfaction of both parties We value our customers and their satisfaction is very important to us Sincerely, Lada G [redacted] Hess Restorations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]