Nationwide Business Concepts

like most of the prior Reviews, our front desk staff also received a phone call, they asked her, her name and they said that they where confirming a prior order for toner and ink for copy machine. Then we received an invoice in C/O the front desk staff, who does not take it upon herself to randomly order toner form a company we have never heard of. so I knew right away it was a scam. We didn't even receive the toner. and they wanted $567.50 for Toner, as if we will be paying that.

This company is a bunch of toner pirates. They prey on companies that have contracts with manufactures for toner. They will call as if they represent the manufacturer or supply the manufacturer, then get phone approval to send you toner. The invoice arrives several weeks later after the toner is in use and can't be returned. After calling the company and allowing them to do the right thing, they refused to do it. ABSOLUTE PIRATES!

The supplies have been returned and the account has been creditedWe have placed this business on our do not call list

As stated previously, all orders go through different departments prior to the supplies being shipped outAfter the order was placed our verification department contacted [redacted] on 6/12/to go over the account againOur shipping department contacted her on 6/25/prior to the supplies being shipped out and opted for the regular ground shipping

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

This account has been closed out

The supplies have been returned and the account is closed out

Revdex.com: I did not want the other toners and made an effort to call them with no response If I need to I will keep the one that they tricked me into buying (already pd for) but not the other ones! I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Nationwide Business Concepts provided them with a return shipping labelThe supplies were delivered today and the account has been closed outWe have also placed them on our do not call list

I attempted to reach [redacted] today and was unsuccessful unsuccessfulThe supplies are to be returned in any box (can be the same it was shipped in)We state that it has to be in a box to avoid any damage in transitSupplies are to be returned the same way they were shipped to avoid any damages

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I don't believe the response was intended for meThere is no [redacted] working at my company nor has one ever been employed hereIf they wrote that name in error that is fine but I have not seen a shipping label and due to the response referring to an order placed by Leslie I think the shipping label will be sent to a different company therefore still leaving me with the toner.Regards, [redacted] ***

We have noted [redacted] s concern and will work to resolve these issuesUnfortunately the person that handles her account had already left for the day

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that while they are still clearly lying because items that I never received obviously were never returned, however this resolution would be satisfactory to me assuming they seize all communication with our company I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Nationwide Business Concepts has waived the restocking fee and issued a returnAlso I think [redacted] is looking up the wrong company because we have never had any complaint reach the federal courtIf an order was placed in error we have done everything on our end to accommodate the consumer When the items are returned we will credit the account

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

I emailed [redacted] to arrange a return

This company calls multiple times and when you tell them you do not want their service they still send you the tonerWhen I contacted customer service "***" was very rude and stated that my front desk had ordered the toner when told she did not "***" said fine I will send this to collections and hung up on meBEWARE!

[redacted] was provided with a Return Authorization on 9/4/Once the supplies have been returned we will close out the account

The original order was placed by [redacted] and was processed on 2/27/for [redacted] The order went through our verification department prior to it being shipped outPayment was received on the first order and was processed on 3/25/The second half of the order went out on 3/30/They did receive the Toshiba supplies but the radio was a complimentary gift for making a payment and keeping the account currentI did see that [redacted] returned the suppliesOnce they are received we will credit there accountI don't understand how they do not have out information being that we have been in communication with ***

Nationwide Business Solutions has done everything possible to accommodate California ClosetsWe apologize if we are not meeting the companies requestsPlease contact us to arrange a return for December