National Watch & Diamond Exchange

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: the receipt I was given does not say anything about deposits being non-refundable, nor was I ever informed of that during the course of my transaction It wasn't until I asked for my deposit back that I was told it was non-refundable If I had known that ahead of time, I would not have put the watch on layaway in the first place I have attached the receipts I received I would like to see a copy of the receipt the business sent to you for comparison Regards, [redacted]

From: Robert G***Date: Thu, Jan 5, at 2:PMSubject: To: "***@myRevdex.com.org" Dear *** ***, I could not locate the letter previously sent to your attention but I have attached the same letter sent to *** *** at
the PaBureau of Consumer ProtectionPlease let me know if you require anything else. Thanks, Rob G***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:  the receipt I was given does not say anything about deposits being non-refundable, nor was I ever informed of that during the course of my transaction.  It wasn't until I asked for my deposit back that I was told it was non-refundable.  If I had known that ahead of time, I would not have put the watch on layaway in the first place.  I have attached the receipts I received.  I would like to see a copy of the receipt the business sent to you for comparison.  
Regards,
[redacted]