I bought some tiles and I knew they were being discontinuedI went there with the size of the room that needed to be tiledI did not know how may were in a box nor the square footage of each boxThey calculated the quantity They calculated way too many boxes so I called them and ask if anything could be done because the error was the calcution of the numbers of boxesI gave her my name, the order number, the tile nameThe person went to ask someone else and said it could be returnedI told her I would bring them over within a couple of daysI went the day after I spoke to to them and I was told they could do nothingI said I spoke to one of your employees and gave the [redacted] her nameShe said that is not possible since that person is new and could not make that decisionThey then proceeded to give me card that explained their return policy which they did not give when I did the original purchaseThe card is the just a little bigger than a postal card with so much conditio
I bought some tiles and I knew they were being discontinuedI went there with the size of the room that needed to be tiledI did not know how may were in a box nor the square footage of each boxThey calculated the quantity They calculated way too many boxes so I called them and ask if anything could be done because the error was the calcution of the numbers of boxesI gave her my name, the order number, the tile nameThe person went to ask someone else and said it could be returnedI told her I would bring them over within a couple of daysI went the day after I spoke to to them and I was told they could do nothingI said I spoke to one of your employees and gave the *** her nameShe said that is not possible since that person is new and could not make that decisionThey then proceeded to give me card that explained their return policy which they did not give when I did the original purchaseThe card is the just a little bigger than a postal card with so much conditio
I bought some tiles and I knew they were being discontinuedI went there with the size of the room that needed to be tiledI did not know how may were in a box nor the square footage of each boxThey calculated the quantity They calculated way too many boxes so I called them and ask if anything could be done because the error was the calcution of the numbers of boxesI gave her my name, the order number, the tile nameThe person went to ask someone else and said it could be returnedI told her I would bring them over within a couple of daysI went the day after I spoke to to them and I was told they could do nothingI said I spoke to one of your employees and gave the [redacted] her nameShe said that is not possible since that person is new and could not make that decisionThey then proceeded to give me card that explained their return policy which they did not give when I did the original purchaseThe card is the just a little bigger than a postal card with so much conditio
I bought some tiles and I knew they were being discontinuedI went there with the size of the room that needed to be tiledI did not know how may were in a box nor the square footage of each boxThey calculated the quantity They calculated way too many boxes so I called them and ask if anything could be done because the error was the calcution of the numbers of boxesI gave her my name, the order number, the tile nameThe person went to ask someone else and said it could be returnedI told her I would bring them over within a couple of daysI went the day after I spoke to to them and I was told they could do nothingI said I spoke to one of your employees and gave the *** her nameShe said that is not possible since that person is new and could not make that decisionThey then proceeded to give me card that explained their return policy which they did not give when I did the original purchaseThe card is the just a little bigger than a postal card with so much conditio