National Seating and Mobility Reviews (%countItem)
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National Seating and Mobility Rating
Description: Wheel Chairs
Address: 6430 Eastland Rd., Brook Park, Ohio, United States, 44142
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I unintentionally closed Revdex.com CASE#: 37173642. This is just the continuation of that complaint.
Unwillingness to abide by stated information given over phone or by service people (***)
Was told service was normally at 20%
First service call I paid $20 & *** told me the chair needed two "Free" batteries. So, I said OK
Before the batteries were even order, *** called and said Tim did not take enough and was told we owed another $65.07. Now they are saying we owe another $53 for the batteries. I have asked for an itemized statement with ALL charges, insurance payments, and my co pay explained in detail. They keep calling and they know I can not speak!! I've asked they just send me a statement with the information VIA USPS.
Extra Detailed Info
Date of last interaction with business: 10/16/2019
he has no balance and he owes nothing. The statement we provided was complete. Billing states this is it. He had a credit we credited him back.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have received a zero balance statement for October ONLY not July!Now I am confused!Please contact National Seating and Mobility and have them respond to this. My resolution would consist of:A statement from July 10, 2019 thru October 31, 2019 withALL 1) charges, 2) insurance payments, and 3) my co pay in detail
Regards