National Police Supply

Hi ***,I sincerely apologize for the delayed response to your order and your message/s No excuse other that [redacted] and I have been whirling around like dervishes since the SHOT Show in Las Vegas last month trying to get caught up on new products and price changes.....and several large LE agency contract issues Things are finally getting back to around here I just got off the phone with *** at the factory, and have confirmed that [redacted] will drop-ship the coyote brown GSGunslinger pack that you ordered directly to you.....either this afternoon or tomorrow morning I'll forward tracking information just as soon as I have it available Thank you very much for your patience, and your business.***

Review: I ordered a product from this company some time ago, I kindly notified them that I was in the military and was looking forward to ordering through them. A week went by and no harm done but I realized that my order had not yet processed, this is uncommon for a business like this. I called and had no answer, I emailed and explained that this item will be "mission essential" and yet I have no response, I respect what the company is doing by providing quality gear for service men and women, but with a purchase that expensive, I believe I have the right away to wonder why its taking so long. Thank you.Desired Settlement: To process the order and deliver it as normal.

Business

Response:

Hi [redacted],I sincerely apologize for the delayed response to your order and your message/s. No excuse other that [redacted] and I have been whirling around like dervishes since the SHOT Show in Las Vegas last month trying to get caught up on new products and price changes.....and several large LE agency contract issues. Things are finally getting back to normal around here. I just got off the phone with [redacted] at the factory, and have confirmed that [redacted] will drop-ship the coyote brown GS05 Gunslinger pack that you ordered directly to you.....either this afternoon or tomorrow morning. I'll forward tracking information just as soon as I have it available. Thank you very much for your patience, and your business.[redacted]