National Fire Protection Co, Inc.

Customer purchased modular units as part of a prefabricated fire system on their own a few years ago. [redacted] Fire was not part of the purchase and has no record of a Maintenance Contract with customer. It is presumed they self-certify or use another service provider therefore the lapse was not...

under our control. Some months ago, Cameron encountered a problem with the system and asked for quotations to resolve. There was a period of time when technical research was needed in order to produce the quotations for resolution. Two quotations have been submitted for review and approval. We strive to consistently improve our response time and appreciate the opportunity to respond.