National Biological Corporation

Patti P[redacted]Attachments9:37 AM (2 hours ago)to me Good Morning [redacted]: I reviewed the complaint as filed by our customer [redacted]. While I do not agree with all her statements, I can tell you we agreed to absorb the cost of installing the medical device she purchased from our...

company.  We advised her on January 9, 2017 of this decision and contracted an outside company, [redacted] to perform the installation.   The attached confirms the installation date of January 12, 2017 and she seems to be satisfied with their service. Please update your file accordingly, and please forward any further comments or questions to my attention. Thank you,Patti P[redacted]ControllerNational Biological Corp23700 Mercantile RoadBeachwood OH 44122216.831.0600 x203