NAPA Auto Care Ctr

Good Morning,This email is in response to the above mentioned complaint about Mr*** ***'s house landscaping issueThe landscaping of Mr*** *** house was damaged during the construction of the house beside it It was assured then that the corrections will be made in summer
which was agreed upon by both the parties due to seasonal concernsIn summers during the grading and landscaping of the house built by Active Homes, our landscaper fixed all the deficiencies caused by Active Homes during the constructionI have attached the picture for referenceOur warranty service person and site supervisor went to site and they took pictures which shows the dead sod has been replaced by Active Homes sub-contractorAs per our warranty person, Mr *** *** refused to sign on the document stating we have corrected the deficiencies as he wants Active Homes to redo the whole house landscapingBut as per our service warranty manager, we cannot redo the whole house or the damage which was not even caused by the Active Homes. Please advice.Thank you*** ***

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
[redacted]They did come out and fix the issue. They have some small clean up left to do, but the bulk of the work has been...

completed. [redacted]
Sincerely,
[redacted]