JeffCo Plumbing has a hidden billing policy which I experienced in December of An apparent billing policy of "travel time" was added to my bill which was not explained or described nor listed on the nondescript bill sent to me When I called the office to ask why the labor charge was over $on a minute job, I was confused I was informed that because the service call was in Grass Valley and their office is in Auburn, a one hour charge was added for the plumber and a technician ($157) At no time during my multiple conversations with the office was this policy explained, nor was I billed for this when I had previously used their service less than two months earlier I dropped by the office in Auburn to ask to see their billing policy in writing and they could only show me a service agreement which explained a one hour charge for one plumber would be charged for any service Though I have had them out twice this was the first time we were shown the agreement Also, the
JeffCo Plumbing has a hidden billing policy which I experienced in December of An apparent billing policy of "travel time" was added to my bill which was not explained or described nor listed on the nondescript bill sent to me When I called the office to ask why the labor charge was over $on a minute job, I was confused I was informed that because the service call was in Grass Valley and their office is in Auburn, a one hour charge was added for the plumber and a technician ($157) At no time during my multiple conversations with the office was this policy explained, nor was I billed for this when I had previously used their service less than two months earlier I dropped by the office in Auburn to ask to see their billing policy in writing and they could only show me a service agreement which explained a one hour charge for one plumber would be charged for any service Though I have had them out twice this was the first time we were shown the agreement Also, the