Nails International

Review: I went to have my eyebrows waxed. The quality of service was not pleasant. The lady who waxed me was in a rush and was very rough when doing it. She ripped the wax off roughly and was not gentle. She left a good sized mark underneath my eye brow. This morning (5-30-13) I woke up to a huge, dark mark and a swollen shut eyelid. She was apologetic, but her service and quality of job was poor.

Product_Or_Service: Eyebrow Wax

Desired Settlement: DesiredSettlementID: Refund

I would like to get my money back.

Business

Response:

Business' Initial Response

company states upon the consumer's second visit, which was approximately 3-5 days before this case was filed, a refund of $10.00 cash was issued.