NAADAC, the Association for Addiction Professionals Reviews (%countItem)
NAADAC, the Association for Addiction Professionals Rating
Address: 1001 N. Fairfax St, Suite 201, Alexandria, Virginia, United States, 22314
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+1 (703) 741-7698 |
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www.naadac.org
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I enrolled as a NAADAC member and was never able to obtain my membership certificate. I used the online request feature many times to no avail. I sent several emails for a certificate and then to have my complaint addressed. I was unable to get any response. Each time I have complained through other avenues all I get is junk mail trying to sell me more crap.
This letter is in response to the complaint we received today. The complaint ID is ***. In this complaint the customer, *** who complained about not receiving a membership certificate.
In researching this item I have seen that *** has been sent a membership certificate and a refund is also in progress. Membership in NAADAC gives our professional members access to purchase insurance at a discounted rate, discounted rates on trainings and education, access to free webinars and CEs along with other benefits. A membership certificate is not a benefit of membership, and is not an item we have sent out as pan of our membership packet until the last couple of months.
Please let me know if you need any additional information on this request.
Regards,HeidiAnne W, CAEDirector of Operations and FinanceNAADAC, The Association for Addiction Professionals
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I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
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