My Vegan Shop Reviews (%countItem)
My Vegan Shop Rating
Address: 8669 Thomas Road, Riverdale, Georgia, United States, 30274
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goveganshop.store
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I ordered a shirt on 12/8/19, and was charged 34.75 for it but never received it.
I ordered a long-sleeved t-shirt (Long Sleeve Oblique Shoulder T-Shirt) on Dec 8, 2019 and received a confirmation email from My Vegan Store. The order number was #***. My credit card was charged $34.75 the same day. On Feb 11, 2020 I sent an email stating that I had never received the item, and also stated that I received a "page not found" notice when I tried to track the item. I've received no further communication from the company, nor have I received the item or a refund.
I would be perfectly happy with a refund for the amount of the item, $34.75. I also believe the individuals responsible should never be allowed to operate any kind of business again.
On Nov 15 2019, I ordered a pair of shoes for $36 which I needed to return for a larger size. Their customer service emailed stated to mail the shoes to an address, which I did and I have a USPS tracking receipt showing they received the package. That was the last time I heard from them after repeated attempts to email them.
I have not received my refund. The many complaints I saw online about this company contain similar stories in the 6 months this company has been operating on their web site. Many complaints state they never received the first product they ordered, with no response from customer service. There is no phone number listed for this company.
Here is the address they said to send my shoes to:
*** Road
*** 30274
Here is their Facebook page:
***
Here are the 3 email addresses I could find for them, 2 of which are disconnected. The only one which hasn't bounced back as disconnected is ***@gmail.com.
***@gmail.com
***@gmail.com
***@myveganshop.com
Product_Or_Service: shoes
Order_Number:
Refund I want my money back, $36. I sent the shoes back as requested and then never heard from them again.
We had some supplier issues with the customers order. The funds was returned to customer and issue was resolved.
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is LYING, LYING, LYING.
I have no received zero dollars in refund and no communication from them, whatsoever, asking where to send to refund, etc.
They still owe me the $36 for the returned merchandise.
Read all of the multiple complaints on this site about them and their lies:
https://www.trustpilot.com/review/www.myveganshop.store
and on their Facebook page, to which they've stopped responding to people weeks ago.
https://www.facebook.com/myveganshop
This is a scam "company".