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My Phillie Wireless

2701 N Broad St, Philadelphia, Pennsylvania, United States, 19132-2743

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Reviews Mobile Phone Service My Phillie Wireless

My Phillie Wireless Reviews (%countItem)

My Phillie Wireless took my *** in for a screen repair and gave me back someone else’s phone. When I picked it up I was able to unlock the device and thought that was strange but the guy told me it happens sometimes so he said I will reset it. Once he rest it he gave me the phone back and said ok all u have to do is sign. When I got home and attempted to sigh in there was an *** lock on the device from someone who was not me. 3 days before Christmas the guys representing his self as the owner with the name of *** told me once the store fixed the screen they are not responsible for anything else and had security escort me out the location. I never cursed or got upset however he started to say I was attempting to scam him when all I asked for was my phone back. The guy also stated that he would do a. Heck in my phone to prove that he gave me back the correct phone and once the check was completed he refused to show me the results. I am currently looking for the owners contact information so that I can file a complaint. I am current out $180 plus the cost of

My Phillie Wireless Response • Jan 14, 2020

Complaint ID came into the store my phillie wireless on December 20, 2019 at 5:59 pm. She gave us an *** to repair the screen, when we take a repair we create a repair receipt which will show which phone and what the phone is getting repaired and it will also state the imei on the repair receipt and a description of the phone. Please see attached documents. HT1 - repair receipt showing customer information - customer name, phone numberitem informationname of item and serial number - which is the imei number on the device she bought into our store.repair description - stating a description of the phoneHT2 - showing our store entering in the repair notes, showing time stamp upon arrival of Revdex.com complaint.HT3 - showing the repair log, you will be able to see in the log of the time stamp of Revdex.com complaint, and we also did an example of us editing the imei and changing it back.

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Address: 2701 N Broad St, Philadelphia, Pennsylvania, United States, 19132-2743

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