Revdex.com received business response by email from consumer:I had seen your email and asked my family if they had noticed "Sunny"s" tailI had planned to get back to you right away but as I is stated above it has been basically impossibleSunny and her brother were raised from day one in our home
and there were no accidents that we know ofShe was with her mom and brother in their very own room off of our kitchen and were part of the family everydayI personally did not notice her tail but after your email my daughter said she noticed it within the first week of her birthShe was never in pain that we saw or was never in an accident that we know ofSo unfortunately I have no insight on the cause of her tail issue. As for the umbilical hernia I'm sure your Vet explained that most hernias in puppies close before months and are never a problemThe exact cause for this condition is not clear, but is fairly common in puppies of all breedsI appreciate your concern for Sunny and am glad to hear she has such caring owners! If you have any further questions to ask or would like to share a pictures and updates with me please do! Did you end up getting pictures with Sunny at your engagement photo shoot? Have a great weekend! Amy
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I do accept the businesses response and do not wish to further pursue the complaint.Thank you for your assistance
Revdex.com received business response by email from consumer:I had seen your email and asked my family if they had noticed "Sunny"s" tailI had planned to get back to you right away but as I is stated above it has been basically impossibleSunny and her brother were raised from day one in our home
and there were no accidents that we know ofShe was with her mom and brother in their very own room off of our kitchen and were part of the family everydayI personally did not notice her tail but after your email my daughter said she noticed it within the first week of her birthShe was never in pain that we saw or was never in an accident that we know ofSo unfortunately I have no insight on the cause of her tail issue. As for the umbilical hernia I'm sure your Vet explained that most hernias in puppies close before months and are never a problemThe exact cause for this condition is not clear, but is fairly common in puppies of all breedsI appreciate your concern for Sunny and am glad to hear she has such caring owners! If you have any further questions to ask or would like to share a pictures and updates with me please do! Did you end up getting pictures with Sunny at your engagement photo shoot? Have a great weekend! Amy
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I do accept the businesses response and do not wish to further pursue the complaint.Thank you for your assistance