My Dentist

Initial Business Response /* (1000, 11, 2015/08/21) */
Mr. [redacted],
In regards to your complaint filed, we take our patient's concerns and complaints very seriously. We do strive to serve each of our patients with the highest quality of health care experience possible and take pride in committing...

to each patient's oral health. In addition, we strive to have the best possible customer service. After speaking with Dr. Kuykendall, we felt the appropriate action to be taken was to have your account pulled from collections and adjust off your balance at the office. We have started this process today. We sincerely apologize for this situation; and appreciate the opportunity to improve in this matter.
Sincerely,
[redacted]
Office Manager
Initial Consumer Rebuttal /* (2000, 13, 2015/09/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted]
I appreciate you taking the time to handle this matter I agree to your above statement that you will pull my account from collections and make my account have a $0 balance. I also appreciate the apology for the situation. The work you did on my teeth was of good quality and now I know your company will do what is right by the customer.
Sincerely,
[redacted]