Murphy's Auto Sales Reviews (6)
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Murphy's Auto Sales Rating
Address: 2726 West Point Rd, LaGrange, Georgia, United States, 30240-3916
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I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me if the owner follows through on getting the key made and repairing the low gas warning lightFollow through has been a challenge for this business in the past- so time will tell if he is really serious about taking care of my truck repair issues I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
WHEN SOLD I WASN'T AWARE THAT THE TRUCK LOCKS WERE NOT WORKING I WAS MOVING MY HOME AND LEFT SOMEONE IN CHARGE OF REPAIRS I SPOKE TO MR*** AND TOLD HIM I WOULD PERSONALLY HAVE IT RESOLVEDI DO NOT KNOW HOW TO CUT KEYS OR REPAIR LOCKS SO I CHOSE *** *** AND AND KEY IT IS 1158AM AND THE LOCK
WAS JUST NOW FINISHEDSO I CAN NOW REPAIR THE TRUCK ITSELFI WAS WAITING ON ANOTHER BUSINESS IN ORDER TO COMPLETE THE REPAIRALSO THE MECHANIC WHO WAS IN CHARGE IS NO LONGER WITH MURPHY'S AUTO SALES DUE TO REPAIRS BEING PUSHED BACK
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me if the owner follows through on getting the key made and repairing the low gas warning lightFollow through has been a challenge for this business in the past- so time will tell if he is really serious about taking care of my truck repair issues. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Hello ***, I need your helpThe owner-Chris Murphy has failed to repair the low warning light on my truck after he made the promise to me and you to do soBy his own account, he is having money problems- some of his customers are not paying him on time, so he does not have the money to pay a mechanic to fix my issue. Any help you can provide, is greatly appreciated. *** ***
MrCurry must not understand that this vehicle is not BRAND NEW I cover engine and transmission warrantiesAs far as the Key situation I would complain to *** *** *** *** ** *** ** as I outsourced the key job to them seeing as I needed a professional to repair the lock and keyMrCurry has not contacted me one single time since he picked his truck up after I paid to have the lock and Key repaired I feel this customer could receive a brand new vehicle and not be satisfied I regret doing business with him in the first place, considering this was a simple day or mile no charge warranty he seems to expect things to be done on his time and for Murphy's Auto Sales to read his mindI can be reached on my personal cell phone at *** Sincerely,Christopher MurphyOwner
MrMurphy finally repaired the gas gauge, a commitment he made to me after it took so long to get the key to the truck made. It is sad that it took all of this follow up to get this issue resolvedI am very happy for the help from the Revdex.com in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***