MTM Transportation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

This company is horrible!!! Beware. They are used by medicaid and medical insurance companies to schedule transportation for individuals to and from medical appointments. They are rude, unreliable, and incompetent. I have missed 4 medical appointments due to them putting the wrong information ie; address for pick up twice and time of pickup once and the 4th time they just didn't send a ticket at all. They send tickets to companies charging the state double the cab fee of other available companies too . When I called concerned about the prices and ask why they wouldn't send it to my preferred much cheaper and available to take me company the said it's not policy. Nice to know those tax dollars are spent so frivolously.

this company is contracted by medicaid to hire competent transpotation companies to transport qualified medicaid recepient patients to their scheduled medical appointments and have failed to do so on countless scheduled trips. I have called mtm"s complaint line as instructed and my concerns have been disregarded. i"ve even tried reaching out in an email to mtm"s program director Mr. *** and have had no response. What prompted me to file with Revdex.com is the incident on 10-23-17. hired transpotation company legacy failed to pick me up for my routine scheduled dialysis appointment siting car problems with no second car available to use for pick up and mtm was also called on the matter and offered no sound resolution. and I was forced to drive myself sick to my dialysis treatment. I feel mtm should compensate me for my miles incurred and investigate all the transportation companies they hire to transport us the patients a lack of concern,care,care and consideration for us the patient by this company is long overdue and needs to seriously be address!

this service is offered to me through my insurance for transportation to and from the doctor. They never show up to take me to the doctor, never a courtesy call to even say that they cant make it. They have went as far to tell me that they dont even service my area, but clearly forgot that out of the numerous trips I have scheduled, they did actually arrive twice. It seems that everytime they cant provide the services they are required to provide, they come up with another lie as to why they didnt. I receive treatment for a life threatening disease and I trusted this company to get to and from my doctor and have repeatedly, refused, denied, lied and failed to provide the services which I am entitled to.