MTD Property Management, Inc.

Initial Business Response /* (1000, 5, 2015/07/17) */
We are truly sorry for not getting the blinds installed earlier as promisedMy understanding from Naser, the building engineer, is they were installed on 7/6/15, the same day we were alerted to this complaintWe have credited your
rent $in May and $in June for the inconvenienceNaser was told to explain to you that he mistakenly marked a work order as "complete" so it no longer appeared on our dashboard as an outstanding work orderAgain, please accept our apologies for the inconvenience

Initial Business Response /* (1000, 5, 2015/07/17) */
We are truly sorry for not getting the blinds installed earlier as promised. My understanding from Naser, the building engineer, is they were installed on 7/6/15, the same day we were alerted to this complaint. We have credited your rent $50...

in May and $50 in June for the inconvenience. Naser was told to explain to you that he mistakenly marked a work order as "complete" so it no longer appeared on our dashboard as an outstanding work order. Again, please accept our apologies for the inconvenience.