Mt. Vernon of Elizabeth Assisted Living

Mrs [redacted] complaint involved her retail installment contract due dateMrs [redacted] requested to have her payment date changed to at least the 4th of the month to better accommodate her situation On the 16th day past the due date a retail installment contract may imposed a $late charge or 5% of the amount of payment whichever is greaterIn order to remedy this late charge, we requested the assignee of the contract, Mr [redacted] ***, Manager of [redacted] Co., [redacted] ** [redacted] to have his corporate office change the due date so there would be no late charges assessed to Mrs [redacted] Mr [redacted] called Mr [redacted] ***, Factory Furniture sales associate, and advised him that [redacted] corporate had changed the due date on Mrs [redacted] contracted so she would not have a late charge.This contract due date change remedied Mrs [redacted] situation.Factory Furniture [redacted]

Mrs. [redacted] complaint involved her retail installment  contract due date. Mrs. [redacted] requested to have her payment  date changed to at least the  4th of the month to better accommodate her situation.  On the 16th day past the due date a retail...

installment contract may imposed a $5.00 late charge or 5% of  the amount of payment whichever  is greater. In order to remedy this late charge,  we requested the assignee of the contract,  Mr. [redacted], Manager of [redacted] Co., [redacted]  to have his corporate office change the due date so there would be no late charges assessed to Mrs. [redacted].  Mr. [redacted] called Mr. [redacted], Factory Furniture sales associate,  and advised him that  [redacted] corporate had  changed the due date on Mrs. [redacted] contracted so she would not have a late charge.This contract due date change remedied Mrs. [redacted] situation.Factory Furniture[redacted]
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