Mr C's Towing

My car was towed to Mr. C Towing or by them. It was parked in a commercial parking lot due to a clutch that went out on January 28. I the owner live in San Jose ca and had allowed a relative to borrow it. Two weeks later I had a friend meet State Farm at the Los Alamitos location to pay the fees and release the car to State Farm so that they could have it taken to a mechanic. I had emailed them and gave the authorization for this since I’m in San Jose. At this time my friend was given a sticky and have me call a detective. I was informed that my license plate was given and he informed me that the driver could have been a witness to a traffic incident. I was unaware of what he was talking about and the family member that had borrowed the car called him. He asked her questions and she answered but when it came to the incrident she wasn’t aware of she didn’t want to answer and he informed her he would not release the car. At this time the tow yard also refused to take the money that was trying to be given for the amount due and State Farm had to leave. This was February 19th. Fast forward to May 6th. After phone calls and no available information I am informed by them the car was repossessed and that My lender paid the $5,000 fees to get the car. I never defaulted on my loan but the fees were the impound fees. I was shocked. Then I find out it was able to be picked up since March1st and told by the detective that he never placed a hold on the car so therefore no release was needed?!?! WTF. So they had no right to hold the car and never informed me. I have called everyday told that Ricky was out of the office for two weeks and he was the only person who could help me. And he’s never in leaves early and sometimes I think he answers and pretends it’s not him. I wasn’t able to get my car back from GM financial in time and lost my 2018 Honda. No criminal charges were ever filed. And because I cannot speak to anyone at Mr. C I’m furious and ready to file a complaint and sue

We have to use two trucks on a recovery one flatbed and one wheel lift we do not do recovery's with a flat bed for safety reasons that is the reason for the two trucks >The customer drove off the side of the freeway. If the customer would like to learn to drive a tow tuck I am...

always looking for some one. Thank you Sincerely [redacted]

"We should not have to pay for their mistake. All they want to do is rip people off. We need a refund" This is not our mistake it is you're mistake that the permit was not visible. We do not rip people off we just hold people accountable for there actions. I will say this one more time if you followed directions you would not have been towed and you would not be on the internet  not telling the truth.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
   I do not agree with anything that Mr.C's towing is stating. The have just slandered my name by saying that I call their company every night and harass their employees. I am glad I have this on Revdex.com official letterhead so I can sue them for slander in conjunction for stating I am mentally ill.They have never towed my car as a courtesy to me. I just advised them several days ago that I am going to be suing them in court. The owner of C's towing as yet to give me a call about this situation. Mr.'s C's Towing stole my Vechile and towed it to [redacted] in Garden Grove.I did not give them permission to do so. When they finally brought my car back to my home.....their tow truck driver left my car in the middle of an alley behind my home blocking traffic. I have pictures of the entire incident that I will be showing in court. The [redacted] Police Department came out and assisted me with how horribly they treated me and advised me to take them to court with this situation as a civil issue. It took 3 [redacted] officers to handle this situation. Mr. C's Towing is not going to get away with what the have done and out of their false statements I can show the court my phone bill and it will in no way show I am harassing them and call them every night.Please see attached[redacted]

Sorry you feel that way. But that is simply just not true about running up the bill it is a safety issue and my drivers lives matter to me a lot more then the money you would have saved . Maybe next time you will drive safer and you will not be in need of a tow truck. You should be thankful you made it off the freeway that day a lot of people do not that is how come safety is my number one priority.   Thanks Sincerely [redacted] Da Tow man

I am willing to give her 300 dollars to just go away. Not a dollar more not a Dollar less.

I was given this tow by [redacted] this women was never a costumer of mine she has never had a business trans action with the company. This is a complaint for [redacted]

We Have pics of the car before it was towed and the window was cracked he is welcome to come see the pics

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution. Please respond in this space ONLY]
Regards,
[redacted] My vehicle is a 2011 [redacted] Ridgeline, Sliver, Plate number [redacted]. It was towed on Sunday, Jan 7th, at around 3-4 pm. I know the time, because we went to get lunch at around 2:15, and went to leave at 4, and it had been towed by then. 
If you look at the attached pictures you can see that nowhere was it posted that the spot I was in (the empty on in the pictures) was a tow-away spot. And the spot directly to the left is marked as "Guest Parking Only". There is a faded "Office Only" in front of the spot on the ground, but it's not marked anywhere else that's visible, and it was Sunday afternoon, when the office was closed. I was given no warning or notification, and I've looked around the entrance to the park, and nowhere did I see that that spot is a tow-away zone.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As the photos that I sent to the business indicated, while the car had driven off the side of the freeway, it came to rest in a level area that was easily and safely accessible by a flatbed truck.  There was absolutely no need for a second truck.  It does not take an expert tow truck driver to see this.  The company stated that they used two truck simply to run up the bill.  There is simply no proof on the invoice, other than the additional charge, that a second two truck was actually used.  I have to wonder if this is a common practice with this business to outrageously inflate the bill when the customer has no practical recourse. 
Regards,
[redacted]

Hello to whom it may concern we were called out by California Safety Agency which is security company who was hired by Johnnies burgers located at 7811 Valley View St. La Palma. Johnnies Burgers is having issues with the residents/guest  from [redacted]...

[redacted] which is the address of Mr. [redacted] lives at . Security called us out that they had several vehicles that were parked at Johnnies Burgers after business hours . Johnnies Burgers  closes at 9 p.m. and signs are posted at every entrance of the property ( "Customer Parking Only No Parking After Business Hours ") So I think Mr. [redacted] should be contacting the security who had his vehicle towed, we were just providing service for the security company who called us out .Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the...

offer I reviewed appear below.
answer to response:1. Yes2. [redacted]
Regards,
[redacted]

Did his car get towed ? where did his car get towed from ?